1. chrissmartin's Avatar
    My Z10 LE fell down yesterday with the flap case display down nothing happened initially i thought it was minor one.
    But today when I opened the camera app....god..no...there's a crack but isn't visible from outside (crack is..i think in the 5 element lens)....can I get BlackBerry to get me free fix?.... it's obviously a hardware fault cause if the display and camera glass cover on the outside can withstand the fall then why couldn't the lens it's a hardware quality problem and I need a free repair...do you guys agree?...

    Posted via CB10
    Attachment 261056
    04-05-14 11:05 PM
  2. chrissmartin's Avatar
    Crack is slanted..
    Camera lens crack!!?-img_20140406_090724.jpg

    Posted via CB10
    04-05-14 11:06 PM
  3. BadGoliath42's Avatar
    It seems so. I would buy a spare camera on eBay and replace it, it seems to cost about 10-15$.

    http://m.ebay.com/sch/i.html?_nkw=bl...+camera&_pgn=1

    Posted via CB10 on my Z30
    04-05-14 11:11 PM
  4. FF22's Avatar
    If you admit it fell, you would not be entitled to warranty repair/replacement. At least, that is generally how warranties work.
    04-05-14 11:43 PM
  5. chrissmartin's Avatar
    K

    Posted via CB10
    04-06-14 11:48 AM
  6. chrissmartin's Avatar
    Hey,i searched around and saw many versions of camera....many for 4g version and 3g versions
    Model numbers ending with 001,002,005 ...etc...does anyone know the one for Z10 STL100-1?

    Posted via CB10
    08-08-14 11:33 AM
  7. awindsr's Avatar
    Crack is slanted..
    Click image for larger version. 

Name:	IMG_20140406_090724.jpg 
Views:	309 
Size:	30.2 KB 
ID:	261057

    Posted via CB10
    Are you positive that it is not a scratch on the lens dust cover / protection?
    If you use a magnifying glass, do you see any appreciable damage conveniently in the same spot?
    It's the depth of the scratch that can diffuse light.
    I damaged mine more aggressively and had to remove the lens cover to get perfect pictures again.
    Didn't last long though..... no protection from the elements = fail.
    My camera shots all look bad now, but still ironically better than Kaleidoscope shots.
    08-08-14 05:27 PM

Similar Threads

  1. After update no camera
    By tomorrowsphere in forum BlackBerry PlayBook
    Replies: 15
    Last Post: 04-16-14, 10:50 PM
  2. Z30 camera issues.
    By graham bowers in forum BlackBerry Z30
    Replies: 9
    Last Post: 04-07-14, 02:58 PM
  3. BlackBerry Q10 Camera Sample
    By Marc Heinakai in forum Community Reviews
    Replies: 1
    Last Post: 04-05-14, 08:22 AM
  4. Camera no focus low light after upgrade
    By thidisbogus in forum BlackBerry Q10
    Replies: 1
    Last Post: 04-05-14, 12:48 AM
  5. Any tips to help this camera not suck so much?
    By Jdane07 in forum BlackBerry Z30
    Replies: 13
    Last Post: 04-04-14, 07:28 PM
LINK TO POST COPIED TO CLIPBOARD