[crazeee4u]

My camera was working fine July 16th around 4pm, but by midnight that day, it stopped focusing. It's happened before but I don't remember what I did to fix it. I tried restarting my phone a few times, as well as a hard reset. I'm running OS 10.2.1.3247 which was straight from my provider.

Is there anything else that I can try before wiping my phone?

[pttptppt]

Make sure you're using the back camera because the front one doesn't have focus

Posted via CB10

[crazeee4u]

It's the back camera I'm talking about.

Posted via CB10

[BlackBerry USA]

Clean your lense?

Posted via CB10

[crazeee4u]

so I factory reset my phone and it's still not focusing. I'm guessing it's a hardware issue. It doesn't seem like my camera is cracked though.
When I open the camera app, the image is very grainy. Is there a way to replace my camera? I highly doubt Rogers would be any help.

[FF22]

I believe people have discussed replacing the camera. I don't recall if it is complex or hard or it other components in that area are "attached" to it.

Are you beyond warranty?

[bintheredundat]

Just noticed I'm having the same issue lately. More visible with close up pictures that aren't focusing. All showing up blurred. What a pain

Posted via CB10

[bluetroll]

my gf's z10 focus is toast too. we've had it since launch day.

i was wondering why the photos she's been taking a past few weeks were so blurry....

i ordered a new camera off ebay for $15. It should arrive next week.

I'll keep you guys posted.

[mkdp1]

Bluetroll please do let's us know. I just received my Z10 it has focus issues. What camera did you purchase?

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[Richard Buckley]

Make sure your lens is clean. The film that builds up there will act like the gell we used to smear on lenses to get a soft focus effect.

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[Alan]

My close up focus stopped working about two months ago. The distance focus is fine. It's quite annoying. I've had my z10 since launch.

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[FF22]

Make sure your lens is clean. The film that builds up there will act like the gell we used to smear on lenses to get a soft focus effect.

Posted via CB10

It is sad how dusty/linty our pockets are. Occasionally I look at the lens area and it is as you describe it.

[mmcclure0453]

I had this problem with an iPhone of mine years ago. I looked on the Internet for a fix (because they can't lie on the Internet) and found something that sounded crazy but it actually worked. It said to hold the phone flat above a table or similar surface about 2 inches and let it drop. I hesitantly did it and then tried my camera again. Amazingly it was once again focusing. Not sure if something was stuck or what but it worked. Am I advising trying this on your Z10.......? You decide. My reasoning for trying it was that nothing else worked and a 2" drop was less than previous falls the phone had taken. Purely your decision. Hope whatever you do to fix it works. Good luck.

Verizon Z10 STL100-4 10.2.1.3253

[bluetroll]

Bluetroll please do let's us know. I just received my Z10 it has focus issues. What camera did you purchase?

Posted via CB10

Will do.

I'm thinking that the auto focus motor is toast.

Posted via CB10

[bluetroll]

I just installed the new camera.

It's focusing again. So the issue was a defective camera module.

solution for me was replacing with a new camera.

[bluetroll]

so I factory reset my phone and it's still not focusing. I'm guessing it's a hardware issue. It doesn't seem like my camera is cracked though.
When I open the camera app, the image is very grainy. Is there a way to replace my camera? I highly doubt Rogers would be any help.

it's actually quite easy to replace the camera yourself.

follow this:
https://www.ifixit.com/Teardown/Blac...Teardown/13445

all you need is a t4 torx and a flathead screwdriver.