05-24-14 07:56 AM
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  1. darylloh's Avatar
    darylloh
    Since yesterday, every call i receive the caller ID shows unidentified caller instead of the name of the number which I have already saved in my contacts. Anyone has any idea how to solve it?

    Posted via CB10
    05-22-14 10:22 PM
  2. FF22's Avatar
    FF22
    Ambassador
    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    05-23-14 12:07 AM
  3. darylloh's Avatar
    darylloh
    The same thing happens after let I do the restart. Any other solutions?

    Posted via CB10
    05-23-14 12:15 AM
  4. darylloh's Avatar
    darylloh
    Any help?

    Posted via CB10
    05-23-14 09:20 AM
  5. pboud_01's Avatar
    pboud_01
    Something simple to check would be your carrier service. I've had Telus turn off caller ID by mistake before...

    Posted with my awesome Z10 on Bell
    anon(3950127) likes this.
    05-23-14 11:29 AM
  6. darylloh's Avatar
    darylloh
    OK, I will try it tmr as it is midnight in my country now

    Posted via CB10
    05-23-14 11:37 AM
  7. wojt7's Avatar
    wojt7
    Reboot will not help with this issue. In the phone app go to settings and smart dialling options. Set it up properly as per your country and pay attention to number of digits as this normally causes problems with caller id display. Once set up properly the issue should be gone.

    Posted via CB10
    05-23-14 05:24 PM
  8. darylloh's Avatar
    darylloh
    Does the number of digit includes the country code? Anyone know what is the number of digit for malaysia?

    Posted via CB10
    05-24-14 05:12 AM
  9. Bilal Malick's Avatar
    Bilal Malick
    Mostly this issue will happen only when the system switched on recently . It hardly takes maximum of 5 mins for system, memory card, contacts books to load fully after switched on ur mobile. Once it's fully loaded u will not get this issue.

    Even after 5 mins also u can't able to see the caller id of saved number you should contact the service center.

    Posted via CB10
    05-24-14 05:22 AM
  10. darylloh's Avatar
    darylloh
    I wonder it has any connection with the subscription of data plan with my telco service provider as I just signed new data plan on Thursday and that day I met the problem

    Posted via CB10
    05-24-14 05:24 AM
  11. darylloh's Avatar
    darylloh
    Thx man. I already solved the problem. It's caused by the telco provider. When I sign a new data plan, they didn't activate the caller ID for me so now they activated again and now it's working again. Thx to u all

    Posted via CB10
    05-24-14 07:56 AM
« Best app to spoof/change my number shown on caller ID | How to remove carrier branding (software, not hardware) »

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