1. Michael_Johnson's Avatar
    Ok, so apparently I'm one of the first to break my bb z10, I slipped on ice and it popped out of my pocket. Ego hurt plus the bb z10 screen cracked. Mea culpa. Yet when I got the bb z10, there were no screen protecters available on the first day. Please note, it took me about 7 days to accidently break my new terriffic device.

    Question: why is it taking so long to get it fixed? Telus has told me they need a quote first!?! I don't understand....help me understand! Get me bb z10 wonder phone back in my hands!!!
    02-24-13 06:37 PM
  2. D Mac's Avatar
    They need a quote because you physically breaking your phone is not covered under warranty. So they send it to the repair shop, the repair shop opens it up and checks it out, then they figure out how much it will cost, then they give the quote to Telus, then Telus tells you how much it is going to cost, if you agree to pay it then you tell them to proceed, then they tell the repair shop, etc...
    02-24-13 07:03 PM
  3. toujours_frais's Avatar
    It's really worth it to have a phone case
    02-25-13 03:14 AM
  4. twstd.reality's Avatar
    sorry to hear. I don't think a case would of helped you there, much less a screen protector.
    02-25-13 03:43 AM
  5. toujours_frais's Avatar
    I know a chinese shop where u can just buy a phone screen protector for $3
    02-28-13 03:03 PM
  6. qingshan's Avatar
    Thought you all knew that the best cases add cleats to your shoes (Wellies?) as well
    02-28-13 04:43 PM
  7. ajst222's Avatar
    Oh man that sucks...I would be flipping out!
    02-28-13 05:14 PM
  8. tfb4me's Avatar
    That must suck..I wonder if parts are avaiable yet?
    02-28-13 05:22 PM
  9. Cap_172R's Avatar
    Stuff like this pains me... and it's not even my Z10! sorry to hear.
    02-28-13 05:25 PM
  10. Cap_172R's Avatar
    sorry to hear. I don't think a case would of helped you there, much less a screen protector.
    Maybe otterbox defender would have helped!
    02-28-13 05:27 PM
  11. knighty2112's Avatar
    Ouch! I feel for ya! : (

    Posted via CB10 using my awesome BB Z10
    02-28-13 05:30 PM
  12. slinky01's Avatar
    did you get the quote back yet? I dropped mine and cracked the screen, and can't do gestures on the top part of the phone.
    03-25-13 10:55 PM
  13. tw1g_007's Avatar
    A screen protector wouldn't have helped one bit. Always get a freaking case or face the consequences like a boss.

    Posted via CB10
    03-25-13 11:02 PM
  14. shiakap's Avatar
    blackberry 10 OS loaded onto xperia Z chassis materials would be an awesome device..
    03-25-13 11:54 PM
  15. UndeadNinjaa's Avatar
    Hopefully you get you Zed back soon. In the mean while, shop for for a case and screen protectors?
    03-25-13 11:59 PM

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