04-22-14 11:54 PM
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  1. Justin Couto's Avatar
    Justin Couto
    Hey my z10 had a broken screen so I went to a guy and replaced it, I think he broke the headphone jack. I was able to get it working where it would start for a few seconds then stop then start. Is it completely busted?

    Posted via CB10
    04-22-14 04:53 PM
  2. FF22's Avatar
    FF22
    Ambassador
    Download Blackberry Virtual Expert (it may be included in newer versions of the OS). It contains a series of tests.
    04-22-14 05:40 PM
  3. Justin Couto's Avatar
    Justin Couto
    I did that and I was able to have connection for everything just no sound

    Posted via CB10
    04-22-14 09:30 PM
  4. FF22's Avatar
    FF22
    Ambassador
    Well, I guess you have to suggest to that repair person that they may have inadvertently disconnected the headphone jack and see if they will investigate it. Good luck
    04-22-14 11:52 PM
  5. Justin Couto's Avatar
    Justin Couto
    That's what I thought, thanks

    Posted via CB10
    04-22-14 11:54 PM
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