1. pankajupadhyay05's Avatar
    I own a blackberry z10 stl100-3 model in India. The call volume was always bit low when compared to other devices but for the last three days i am facing a bigger issue. The call quality has gone worse. Whenever i am on a call, I can't hear a complete sentence and neither the person at other end. Seems like network goes off and on every second. What can be done about this issue. I reset my device and still the problem persists. I have mobile data off on my mobile, can this be an issue??
    09-24-14 02:24 AM
  2. bhrgvr's Avatar
    How old is the SIM card? Maybe a card change might help. I'm having the same issue and when I talked to the Airtel rep about it he suggested that try a card change as it was 7 years old.

    Posted via CB10
    09-24-14 02:33 AM
  3. pankajupadhyay05's Avatar
    my card is just 6 months old....but will replace that if you say so
    09-24-14 02:45 AM
  4. TheB123's Avatar
    Turn wifi off when you make a call
    This solved the issue for me and shoots up the network signal occasionally.

    Posted via CB10 on my Smart Black Z10
    09-24-14 03:46 AM
  5. bhrgvr's Avatar
    my card is just 6 months old....but will replace that if you say so
    If it's just 6 months old, no need to replace it. I know I need a replacement card

    Posted via CB10
    09-24-14 03:48 AM
  6. rich2468's Avatar
    I've noticed that my Z10 has never been particularly loud at the ear piece. When I upgraded recently to a 10.3 leak, it seemed the volume had gotten even lower and the radio was causing major issues.

    I had to drop back to an earlier 10.3 leak for overall daily stability.

    What OS are you running on your Z10? Are you still on a carrier released version?
    09-24-14 10:47 PM
  7. chalx's Avatar
    My STL100-1 is by far a loudest and the most clear sounding device I owned beside 9900. When my carrier turned on HQ telephony, sound got even better.
    Try some other radio or replace device.

    Posted via CB10
    09-25-14 12:48 AM
  8. LondonVisitor's Avatar
    I have been facing severe radio issue on Z10 (os 10.2) and frequently dropping connection to Airtel mobile network since 5th October. When I search for carrier signal, other carriers are appearing like BSNL, Airtel, Docomo but not Airtel. Called Airtel who said I need to test with another device if I am getting signals. I switched an old Curve which works fine. No drop in signal. I upgraded my Z10 to unofficial version 10.3.0 just now. The phone already showed this problem once. Let me keep for another two days and observe.

    I've noticed that my Z10 has never been particularly loud at the ear piece. When I upgraded recently to a 10.3 leak, it seemed the volume had gotten even lower and the radio was causing major issues.

    I had to drop back to an earlier 10.3 leak for overall daily stability.

    What OS are you running on your Z10? Are you still on a carrier released version?
    10-16-14 10:42 PM

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