1. mkudro's Avatar
    I've read several threads regarding this issue. Some suggesting to open BlackBerry World from "Games" app, some from notification area when apps get update notice. Nothing worked for me... still only seeing this:

    BlackBerry World must close.... help to fix it plz.-img_00000391.png

    Do I really have to wipe device clean? I really don't want to do this, so.... help is appreciated.
    11-21-13 12:58 PM
  2. diegonei's Avatar
    Did any suggest rebooting? Hold up the top buttom and only let go after you see the BlackBerry logo (don't hit reboot on the screen).

    As an optional step, you may want to turn AirPlane mode on prior to the reboot.
    11-21-13 01:09 PM
  3. BRS64's Avatar
    I tried Everything but bb world still doesn't work at m?ne too.

    Posted via CB10
    11-21-13 01:56 PM
  4. obaquerizo's Avatar
    That happens only one time to me in os 10.2.1.1055 I reboot the device and have wifi connect to your device

    Posted via CB10
    11-21-13 05:18 PM
  5. mkudro's Avatar
    I did reboots (normal, long press) , battery pulls... no difference.
    11-21-13 05:38 PM
  6. Bdot-1's Avatar
    Was like that for me yesterday. I went through games app to get it back. Today it's fine. Keep trying

    Posted by CB11
    11-21-13 10:01 PM
  7. Thrace Ist's Avatar
    What does BB Team think about this ? The problem continues. Unless they fix this bug, how can they expect people to get the BB appz.
    11-22-13 01:44 AM
  8. robot_ca's Avatar
    I have the same issue. Did the re-boot and tried to get to BB WORLD through games app and that did not work either.

    Posted via CB10
    11-22-13 01:57 AM
  9. BRS64's Avatar
    I tried . Dont work. Helppp!!!

    Posted via CB10
    11-22-13 05:08 AM
  10. iTitus's Avatar
    Open the music app. And start BlackBerry World from there. Temp work around, BlackBerry World update crashes BlackBerry World. You cab also try to get the BlackBerry World bar and side load it

    Posted via CB10
    11-22-13 07:20 AM
  11. mtvictor's Avatar
    Exactly what titus said
    Sideload a bbworld bar file from another OS

    Posted via CB10
    11-22-13 08:49 AM
  12. BRS64's Avatar
    Where can you connect BlackBerry World from mus?c app?!

    Posted via CB10
    11-22-13 10:02 AM
  13. mkudro's Avatar
    Thnx, your "music app" tip worked.
    11-22-13 10:54 AM
  14. BRS64's Avatar
    Thnx, your "music app" tip worked.
    I cant understand how ?t wotks. Help me too please

    Posted via CB10
    11-22-13 03:16 PM
  15. Bdot-1's Avatar
    Click on any video of your phone and its in the menu of the video.. three dots bottom right


    Posted by CB11
    11-22-13 03:43 PM
  16. mkudro's Avatar
    I cant understand how ?t wotks. Help me too please

    Posted via CB10
    1. Launch music app.
    2. On the lower right corner press "3 dotted More" button.
    3. (sub) menu pops up. Press "BlackBerry World "

    BlackBerry World must close.... help to fix it plz.-img_00000398.png
    11-22-13 05:08 PM
  17. BRS64's Avatar
    I dont have that BlackBerry World tab at this menu!! Any more suggest?on??

    Posted via CB10
    11-23-13 01:49 AM
  18. mkudro's Avatar
    I dont have that BlackBerry World tab at this menu!! Any more suggest?on??

    Posted via CB10
    ????? You don't have it? What OS version you are running?
    11-23-13 05:46 AM
  19. BRS64's Avatar
    Mine is 10.2.0.424.
    BlackBerry World must close.... help to fix it plz.-img_00000292.png

    Posted via CB10
    11-23-13 08:59 AM
  20. Goofy160374's Avatar
    this is really frustrating .. I cannot access via Viedo Menu or Music Menu as nowhere appears the blackberry world icon when i select the 3 little dots.
    I have done a reboot ... and a security wipe and nothing solved the problem.

    PLEASE HELP
    11-23-13 12:19 PM
  21. Goofy160374's Avatar
    Hi I am running10.2.0.424
    11-23-13 12:26 PM
  22. Captain_L's Avatar
    ????? You don't have it? What OS version you are running?
    In some countries this option does not appear because we can't buy movies and music in BlackBerry World only apps

    P.S I'm in Namibia

    Posted via CB10
    Goofy160374 likes this.
    11-23-13 12:43 PM
  23. Goofy160374's Avatar
    I am also in Namibia ... but even with this I also remain proudly Blackberry Z10 :-) :-)
    11-23-13 01:28 PM
  24. Goofy160374's Avatar
    can I create an UK id to fix the issue ?
    11-23-13 01:31 PM
  25. mtvictor's Avatar
    this is really frustrating .. I cannot access via Viedo Menu or Music Menu as nowhere appears the blackberry world icon when i select the 3 little dots.
    I have done a reboot ... and a security wipe and nothing solved the problem.

    PLEASE HELP
    As I said, sideload a blackberry world bar file with DDPB


    Posted via CB10
    11-23-13 03:04 PM
34 12

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