Blackberry protect not working!
I have had this issue since day 1 of my Z10, Blackberry cannot seem to work out what the issue is.
Blackberry Protect simply does not work at all, even tho it is turned on in the phone, the website does not show my device, just blank with how to add device.
Everything else with my BBID works fine and i even have a replacement Z10 with a new pin, and still the same, so it seems its an internal issue at Blackberry!
I am almost at the point where i will just setup a new BBID and wipe the phone, all data i can restore, the only thing i cannot think of is how to move my BBM contacts from the old ID to the new ID.
So if anyone can help with either A) the protect issue or B) how i can move my BBM contacts that would be great!