Bell BlackBerry Z10 on Smartphone data plan not working
I know it has been mentioned over and over again that BB10 does not use BIS anymore. Well I just bought the Z10 no contract this morning. I have a 6GB smartphone data plan and I can confirm data is not working for me. In the APN settings it is trying to connect to blackberry.net. These settings are also locked.
I called Bell and they said I need a BB Plan. My data currently cannot be changed to BB data and thus I was told I need to change my plan. The best plan they could give me for the same price that I am currently paying for but I get 150MB of data. Seriously? So I would have to pay more money every month just to use a blackberry.. I don't see how this can help people switch from androids or iPhones. Looks like I'll be going back to my android.
Anyone else have this issue or solutions? Thanks.
- 02-05-2013, 12:14 PM #4Blackberry 10 > Windows Phone 7/8 > Blackberry 7 > iOS > Android > Symbian > WebOS > Meego
- 02-05-2013, 12:31 PM #8
i just made a thread... i went to bell and picked up my pre-order and they forced me to switch over to a BB data plan. I had to pay $7 extra PER MONTH to be forced on to this plan.
if i find out that only bell is doing this there is going to be big problems. I was on the phone for an hour IN THE STORE because they wanted to give me a $70 BB plan which had 1GB of data... NO SHOT, so they made me pay $7 more but I am paying $69 now and have 6GB like usual.
- 02-05-2013, 12:33 PM #9
I switched from an iPhone and was told the same...had to run through BB plan....but, they gave me unlimited everything with Canada wide calling and five gigs of data for 30 bucks a month less than I was paying for a lesser plan. Now just waiting for an unlock code and all set
- 02-05-2013, 12:46 PM #11
- 02-05-2013, 01:15 PM #14
- CrackBerry Genius
02-05-2013, 01:19 PM #15Z30
- 2,971 Posts
- K Floyd
- CrackBerry User
02-05-2013, 02:12 PM #16
- 21 Posts
I have the same problem as OP. Bell is making me switch to a BB plan from my iPhone plan. Current plan is 6gb for $60 , and they suggest the 3gb for $75 is the equivalent. I bought the phone this morning not knowing that.
Not sure what to do, as the rep was pretty firm. Trying an escalation of my complaint. That has worked before, so I am keeping my fingers crossed.Torch 9860 & 16gb PlayBook
- 02-05-2013, 03:00 PM #18
- 02-05-2013, 03:07 PM #19
Bell has hard coded the blackberry.net APN in the APN settings on the Z10s, forcing you to use a BIS plan. Whereas, Rogers devices use ltemobile.apn so you can use the device on any smartphone plan.
- 02-05-2013, 03:17 PM #20
- 02-05-2013, 03:45 PM #22
Another guy upgrading his old curve was paying 270.00 for his family share plan...they saved him a ton today as well.
I think we pay more out west here than you GTA folks.
- CrackBerry User
02-05-2013, 03:56 PM #23
- 21 Posts
Its a no go with Bell. They are making me change the plan as the plan i have now is no longer available. I guess I am returning my Z10 because the extra cost is too much per month. It appears that Bell is making it very difficult for iPhone and Android users to switch to BlackBerrry, at least switch and keep a good data plan. This sucks! I tried the Z10 on wifi only, and this phone is absolutely amazing.Torch 9860 & 16gb PlayBook
- CrackBerry Genius
02-05-2013, 03:56 PM #24
- 2,420 Posts
Re: Bell BlackBerry Z10 on Smartphone data plan not working
Ouch. This bad news for Bell and Z10. Bell sucks anyway. I'm stuck in a contract with Bell and can't upgrade for a little less than 2yrs from now. Ill be getting BB11 or 12 if it survives I guess. But definitely not with Bell. To put yourself in other peoples shoes, I pay $60 a month and I have a BB social plan. Apparently it was the cheapest plan I could get with a BB. That means no Data. Zip. For $60. I'm calling them up and telling them to lower my plan or give me 6GB of data too. WTF. You ppl are lucky. I have felt like such a chump for the past year. And those b@stards fought me on it and after a month with no working phone and constantly calling their loyalty BS dept (from home obviously) I'm listening to ppl complain about a 6GB data plan under the $100 they quoted me for 1 fn GB!!!??? Sorry for the rant people. Talking about Bell still hurts. I would say screw bell and if you can't like me then go back to your previous phones or get something else and wait it out.For the best typing experience only one brand does it the best. That brand is BlackBerry.
BlackBerry. Nobody likes a typo.
Check out my collection of CB and BB wallpapers
- 02-05-2013, 04:45 PM #25
Just make sure you know how transfer of ownership works first though.Blackberry 10 > Windows Phone 7/8 > Blackberry 7 > iOS > Android > Symbian > WebOS > Meego
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