Hello there Z10STL100-1/10.1.0.2354 here when i try wifi icant received or either send a message i mean it will send but the red clock displaying.! Can any one knows how to fix this problem?
Thank you so much
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Hello there Z10STL100-1/10.1.0.2354 here when i try wifi icant received or either send a message i mean it will send but the red clock displaying.! Can any one knows how to fix this problem?
Thank you so much
I just tested my STL100-3 over WiFi and bbm works. Perhaps something went wrong while installing the OS. May have to start over. Did you restore from backup or start fresh?
You need a BBID if you haven't gotten one already.
Yeah i did restore
I have BlackBerry id already. And 1 more thing i dont have video chat too.
No video icon displayed on upper corner
If you turn off mobile data, can you browse the network?
Nope i cant.
Thats why im using data services instead of wifi.
Do you have the BB simbol close tothe WiFi simbol?
Feels like you're not making through to BlackBerry's servers...
If i use data plan service yes the BlackBerry symbol/logo appear but when i use wifi this will be replaced by the wifi logo then beside it the signal bar
Your pic shows "H" which is the hspa mobile network. You have the BlackBerry icon beside the H, so your bbm should be working.
Here is what mine looks like.
Attachment 170419
As you can see, the wifi symbol is there and the BlackBerry icon is right beside it. My bbm is working fine over wifi.
Yeah now its working because im using a data plan service.
But when im connected to wifi 1st two minutes it can send and receive chats. After two minutes it will display the red clock.
Then I was right.
Now we have to figure out why is it your WiFi is not getting service...
Give this a go, not sure it will help, but can't hurt trying:
- Delete the WiFi network from your device;
- Reboot your WiFi router (I suggest pulling the power cord and the line cord from their sockets);
- Reboot your Z10 while the router is booting up (hold the top buttom till you see the BlackBerry logo again);
- Add the WiFi back to the device.
Let's hope that does the trick!
Maybe you are outside of wifi coverage?
When you are covered by wifi, does the BlackBerry icon appear beside the wifi icon?
Posted via CB10
Nope it does not appear. When im connected to wifi only shows the wifi logo and the signal bar. No BlackBerry icon
Every day I get home turn my plan off use my Wi fi only video chat with my family in Argentina thru BBM without any problems
Go Sens Go!!!!!!
Its good to you. But for me its bad. Another bad thing about my bbm is no video chat or either no video icon appear on upper right of my friend profile..
Did you try what I suggested?
My bbm and browser works without even a sim in it.
Yeah with BB10 you can do this, all you need is a BBID and wifi (no sim).
To the OP, try diegonei's suggestions! There has been a few post about Z10 and wifi connectivity issues within several users homes, work etc. Try those recommendations so others can possibly give another fix if those don't work.
Regarding the BBM video/voice chat, you have to go to settings and enable voice/video calls over the network (not wifi only!). This would help...also it would not show up depending on the contact you are trying to call/video with if they haven't done the same as you or have a legacy OS BB and are out of wifi range!
Hi all. Yesterday night i try what diagonei's suggestions but when i connect this photo display no BlackBerry icon.
but when i put back on my data plan service then it will be back to normal
Attachment 170660
Regarding bbm video. Yeah my friend using q10 and his upto date of also but still no video icon all my bbm setting i put on all but nothing changes. Even my friend said no video icon display on my profile too.
