[cobs00]

Have had the Z10 for a few months now. Anyone that I have connected via BBM video, the quality of the call has always been horrible.

Very slow, Laggy, etc. I have chatted with different networks from Telus, Wind, Rogers users. All the same results.

I do not experience the seamless video calls advertised all over BlackBerry's advertising, commercials etc.

Any suggestions to improve video calls?

Posted via CB10

[dusdal]

Hmm. Not so sure. Did you try switching to bbm to see if it's is a bandwidth problem?

I had crystal clear bbm voice in rural Zimbabwe with lower frame rate on video. At home in Vancouver it has been pretty stellar in both wifi and 4G.

Try a couple separate wi-fi networks and see if you can isolate one as being problematic.

Posted via CB10

[swishhh]

It could be the other person you are talking to and the connection they have. I video chat daily over BBM and have not had any issues at all.

Posted via CB10

[Cap_172R]

I haven't really experienced that... I BBM video with my gf and it works great. She has a Z10 and I got the Q10... no issues at all on either end (via the network- on HSPA+ or on wifi)

Maybe try wifi and see how it goes... maybe your network connection isn't as fast (due to many reasons why the speeds would vary)