[KRZR101]

Pretty much at my end with BB10.

BBM channels just wont load. Keeps saying "Failed to connect to a BlackBerry 10 device. Please reconnect the device and retry."
I've restarted both my PC and my device already and that didn't help

FFS BLACKBERRY!!!!! WORK ON YOUR **** BEFORE YOU RELEASE IT!!!!

edit:^me being fed up. don't take it personally and don't come into this thread if you're just going to attack me for saying it because a) I can and b) I can

[Kris Simundson]

are you using the official bb cable? also you need bb link to be open and running

[billsterjito]

Not an attack! But BlackBerry doesn't need to get their sh1t together in this case because Channels is still in Beta and not an official release.

So have some patients and give it another try. Or just wait for the official before you Officially state the complaint.



CB10 App, Z10

[costas1966]

I'm in the same boat with the OP...it's driving me nuts!!! I have tried EVERTHING I can think of, including what he's done.

Kris, I've tried it with BB Link both on and off...no dice. As for the cable...yes, in my situation.

[mjohnson7110]

I was in the same situation last week. I couldn't connect to BlackBerry Link or load BBM channels. What I did was completely deleted BlackBerry Link and re downloaded it. Right mouse click and run as administrator. Works perfect now

Posted via CB10

[costas1966]

I was in the same situation last week. I couldn't connect to BlackBerry Link or load BBM channels. What I did was completely deleted BlackBerry Link and re downloaded it. Right mouse click and run as administrator. Works perfect now

Posted via CB10

Yup. That did it. Thank you!

[mjohnson7110]

Glad it worked

Posted via CB10