1. blackberriquero's Avatar
    Hello i have my z10 stl 100 1 with leak 10.2.01047, my battery only charges up to 96% i dont know why.


    Posted via CB10
    10-23-13 07:16 AM
  2. pkcable's Avatar
    Try letting the battery fully discharge and then charge it. Also reboot your device.
    10-24-13 09:15 AM
  3. diegonei's Avatar
    There may be an issue with either the leak, the battery or the device. You can try ruling the options out one by one...

    .1047 is rather old. Instal a different OS. Either get a new leak or use Sachesi to locate a carrier that has relesed official 10.2.0.424 (10.2.0.1791).

    Try a different battery. Take the unit to a store with Z10s and politely ask if you can't try one of the batteries on their display units. It helps if the store is from our carrir. Or use a friend's battery. See if you can get a full charge.

    Other than this, you could try contacting your carrier (or BlackBerry) for support.

    Here are BlackBerry's numbers. You should be able to find yoru carriers better than me.

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: [email protected]
    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry� Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Geb�hrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    [email protected]

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    10-24-13 09:17 AM

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