- 01-14-13, 08:30 PM #26
The problem is that the majority of the reps that work at the stores are minimum wage monkeys that are pushing the items that they're really driven to sell. (i. e. IPhones and SIII's). It's been my experience that most of them don't even pay attention to much other than that, let alone pay attention to what's coming on the horizon.
I'm sorry, but as much as we all love BlackBerry's and are all looking forward to its release, there are the store monkeys that haven't even been fed the information on it, because it's not trendy and it's definitely not an Apple product...
- 01-15-13, 12:37 AM #28
att pre order z10?
I've been with ATT since 2006. (Cingular actually) Grandfathered into the unlimited data plan for $50 per month. I've got no reason to change. Works well in Alaska and everywhere else. There is a better carrier in AK but they suck everywhere else. Lack of options is the price I pay for choosing to live here. Nevertheless, I want them to have what I want when I want it.
- 01-15-13, 09:57 AM #29
- CrackBerry User
01-15-13, 10:36 AM #30
- 33 Posts
I spoke to my AT&T regional rep last nite at length. (I work for Audi and take care of his car)
He told me that he hadn't heard much of anything about BB10 and that the RIM/BB rep doesn't even stop by anymore!
He also said that nobody even asks for Blackberry anymore and they sell less than 1% of the devices. He's going to email the rep this morning and find out what he can, but man that was a discouraging phone call!
- CrackBerry Abuser
01-17-13, 04:42 PM #33
- 484 Posts
I called my AT&T business rep and asked about per-ordering the z10. At first he did not know what I was asking about. But, he took his time and looked in the system. He found that the launch will be on the 30th and that I should call him the week before for per-ordering. He could not give me pricing details or any other details since he did not have it. This is not proof that they will have it at launch but it is good that he did see it in his system.
- 01-18-13, 04:55 PM #35
- 01-18-13, 08:54 PM #37
att pre order z10?
- 01-19-13, 02:17 AM #38
- 01-19-13, 08:29 PM #39
att pre order z10?
I talked to a rep in my local AT&T store and was told that AT&T would have the devices at launch, though, he did ask when launch was and was surprised when I told him it was at the end of this month.
Kind of a mixed response but still optimistic because even though he didn't know when launch was, he still knew that it was a brand new OS and confirmed that they will have it ASAP.
Sent from my BlackBerry 9810 using Tapatalk
- 01-21-13, 05:04 PM #40
False. Though the devices are being officially announced JAn 30th, it doesn't mean ATT will carry the devices on that day. Carriers put their phones through rigorous testing, ATT is known to take the longest of the major 4 networks. So just because it is released by RIM on the 30th, doesn't mean ATT will sell it then.
Who knows, maybe RIM will sell a few thousand unbranded online like the Nexus did if demand is high enough.
- 01-21-13, 05:17 PM #41
I went into another store today and asked whether AT&T would be carrying BB10 devices. The rep told me she hadn't heard anything and frankly looked confused about what I was asking. It's making me doubt that AT&T reps have received the BB10 training the Canadian carriers got last week.
- 01-21-13, 05:44 PM #43
Disclaimer - I may be just really sick of hearing how "Blackberry" (which technically isn't even a company) is "going out of business" from all the iSheep of the world. Maybe doing some homework would help us have a better, more intelligent conversation instead of just railing on how out of touch and irrelivant "Blackberry" is without actually listening to any counter points. You can't actually have a conversation with these people since they just keep harping on the same single point over and over, no matter how out of context that point is and refuse to listen to anything you actually have to contribute the conversation. It just really gets old. I'm looking forward to RIM (which IS a real company) really hitting this one out of the park so I can ram it down the throats of all those I had to endure seemingly endless ridicule from over the past year.
- 01-21-13, 11:55 PM #45
@TerribleTim Yeah I know what you mean. I'm the only rep at my store that knows anything about any new device coming down the pipe. I try to share what I can with them. Some just do not care. Everybody at my store does know that Blackberry 10 is a coming. I've even told customers getting rid of their Blackberry hey you know Blackberry has some completely new things being announced at end of January. Must everyone just laughs/blows it off. I'm thinking in my head No I'm serious don't you want to wait and see?
- CrackBerry Abuser
01-22-13, 09:46 AM #48
- 455 Posts
Went to an att store today to pay a bill and ofcourse asked about BB10. The guy couldn't care less about blackberry and had no info. Basiclly what was already said he had the same answer of oh I thought they were going out of business. Only hoping when this phone does come out it changes the attitude of many folks. I don't like this apple, droid world.
- CrackBerry Abuser
01-22-13, 11:39 AM #49
- 112 Posts
my paraphrased conversation with an ATT Rep via phone:
rep: thanks for calling att today, how may i help you?
me: hi yeah, i'm calling to ask about the bb Z10. i would like to know if you have any information on when it will be available and/or/how i can pre-order one?
rep: huh? bb Z10? what's that?
me: that's the new all touch bb 10 phone that is supposed to be coming out at the end of the month.
rep: bb is going to have a new phone at the end of the month? for reals?!?!?!
rep: oh snap! let me look. i loooooooooooove my bb and i'm on sprint, i hate iphones. (she actually seemed geniunely excited and not being sarcastic)
me: yeah, this new bb is supposed to be a really nice phone with a lot of nice features
rep: let me look in the system to see if i can find anything.....
rep: i don't see anything in our system. you have no idea how excited i am to hear that bb is coming out with a new phone. i love my bb and i can't do anything without it.
me: me too, that's why i'm trying to find out when i can pre-order one.
rep: let me google it...they have pics of the phone?
me: yeah, just google bb z10 and you should find a bunch of info
rep: daaaaaaaammmn, that @#!( looks nice...(over hears her telling another rep, "hey come check this #@!$ out!!! this new bb Z10 looks nice!)
rep: sorry, excuse my language. i'mma gonna have to get me one of those!
me: now you know why i want one.
rep: yeah, is there anything else i can do for you mr. xxxxx?
me: nope, just find out some info about the new bb Z10 for yourself and pass the word along to others that may not know about it.
rep: oh i will and THANK you so much for telling me about the bb Z10! You made my day! i'm so excited!
it was definitely a fun phone call because i was able to inform her about the new bb, but a bit of a let down since she had no info for me. lol. also found it weird that she had srevice with sprint but worked for at&t.
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