Alarm app missing - Z10

**Jawad Haider** · 02-15-2013, 02:47 PM

I just purchased my Z10 today and realized there actually isnt a clock app when i booted the phone for the first time

Also most of the apps talked about e.g. Facebook etc dont show up in my app world.

I would appreciate some help, big fan of blackberry but this is turning out to be a bit frustrating.

**MattUK** · 02-15-2013, 02:52 PM

There is a clock.. when the lock screen is there, swipe down from the top into sleep mode and the clock appears

**Jawad Haider** · 02-15-2013, 02:54 PM

Originally Posted by MattUK

There is a clock.. when the lock screen is there, swipe down from the top into sleep mode and the clock appears

Thats the problem, when i swipe down in lock mode the screen just goes blank

**Jawad Haider** · 02-15-2013, 03:15 PM

Bump

bump

**karanveer** · 02-15-2013, 03:22 PM

Keep the phone on. Plug the charger. Let the screen go off

Then press the unlock button on the top, don't swyped. Once the screen goes on you see the lock screen, swype from the top to bottom and there's ur clock n alarm

Posted using CrackBerry App on BB10

**Jawad Haider** · 02-15-2013, 03:25 PM

Originally Posted by karanveer

Keep the phone on. Plug the charger. Let the screen go off

Then press the unlock button on the top, don't swyped. Once the screen goes on you see the lock screen, swype from the top to bottom and there's ur clock n alarm

Posted using CrackBerry App on BB10

Nope didnt work

ideally should it atleast have an app or be somewhere in the settings?

**karanveer** · 02-15-2013, 03:28 PM

Originally Posted by Jawad Haider

Nope didnt work

ideally should it atleast have an app or be somewhere in the settings?

Yes of course it's there, just open the clock app.

Posted using CrackBerry App on BB10

**Skeevecr** · 02-15-2013, 03:28 PM

Originally Posted by Jawad Haider

Nope didnt work

ideally should it atleast have an app or be somewhere in the settings?

Have you checked to see if your device has a software update, maybe it has got a bit confused during the initial setup or something.

**Jawad Haider** · 02-15-2013, 03:34 PM

Originally Posted by Skeevecr

Have you checked to see if your device has a software update, maybe it has got a bit confused during the initial setup or something.

Hi Karanveer, cant see a clock aap, any option to turn off GPS either actually.

Yes, in software updates theres an update available, its already on download, i'll apply it and check then.

I guess Smartphones do get confused

Update: its 10.0.10.32

Hope this fixes the issue