1. sellersdp's Avatar
    about once a day, since loading the leaked 10.2.1.537, I am getting the message "Account Info Needed" . No big deal, have seen this type of message before. You just reload the Login and Password for the account. Right?

    But this message references the computer that I have Link installed on. It tells me that I need to update the computers password.
    If I go to the account on the Z10 ( bblink), I see no settings to "update Account Info". It tells me the account is configured on the computer.
    If I go to Blackberry Link on the computer, I see no place where I can configure a login and password.

    Any ideas?
    03-26-14 07:15 AM
  2. jaydee5799's Avatar
    On Link at the top is a login or out button or tab. (I don't have it at work here) there is a place to put in your preferences or account info...
    03-26-14 07:21 AM
  3. sellersdp's Avatar
    Jaydee, I see that and I an currently logged in. I have now logged out and re logged in with the Z10 attached via USB. Will see if that takes care of the issue.

    Thanks for the response.

    Posted via CB10
    03-26-14 08:02 AM
  4. rick0415's Avatar
    I have the same issue. I've logged out of Link and back in but am still getting the "update account info" message.
    03-27-14 06:53 AM
  5. sellersdp's Avatar
    Yep, it did not work for me either. The message was back this morning.

    Posted via CB10
    03-28-14 08:32 AM
  6. PD in T-DOT's Avatar
    Is it a work or personal computer?

    I get this message on my berry when my work computer needs a password update. (about every 4 months per company policy. )

    My email is sync'd with outlook using EAS.



    via CB10 | STL100-3 Z10 | Rogers | 10.2.1.2141
    03-28-14 09:13 AM
  7. sellersdp's Avatar
    Personal computer. No password.

    Posted via CB10
    03-28-14 09:51 PM
  8. rick0415's Avatar
    I deleted the px from my devices then reconnected but still getting the message

    Posted via CB10
    03-30-14 02:36 PM
  9. rick0415's Avatar
    about once a day, since loading the leaked 10.2.1.537, I am getting the message "Account Info Needed" . No big deal, have seen this type of message before. You just reload the Login and Password for the account. Right?

    But this message references the computer that I have Link installed on. It tells me that I need to update the computers password.
    If I go to the account on the Z10 ( bblink), I see no settings to "update Account Info". It tells me the account is configured on the computer.
    If I go to Blackberry Link on the computer, I see no place where I can configure a login and password.

    Any ideas?
    Has anyone come up with a solution for this? I get this message at least once a day. It's a bit annoying.
    04-16-14 07:27 AM

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