10-22-14 08:08 AM
tools
  1. simplykartik07's Avatar
    simplykartik07
    In my z10 whenever I insert some headphones or earphones which are without mic they dont play well, the vocals get missing.
    But headphones with mic works fine.
    Is it like that z10 don't support headphones without mic?? Or its the problem with my device only??? Should I visit service centre for getting it fixed???

    Posted via CB10
    10-14-14 06:56 PM
  2. Bla1ze's Avatar
    Bla1ze
    CB OG
    Originally Posted by simplykartik07
    Should I visit service centre for getting it fixed???
    Or try different headphones. Although it's rare, some are specifically built to work properly only in certain devices. Generally the problem arises with headphones built specifically for the iPhone.
    10-14-14 07:18 PM
  3. simplykartik07's Avatar
    simplykartik07
    Ive tried 3 two by sony and 1 by philips
    Same problem in all of them

    Posted via CB10
    10-14-14 07:32 PM
  4. vinniesworld's Avatar
    vinniesworld
    I do have some issues but to not bias anything, what OS are you running on your Z10 also what STL100 version of Z10 are you running?
    10-14-14 07:36 PM
  5. simplykartik07's Avatar
    simplykartik07
    Os is 10.2.1.2141
    And my device is STL100-1

    Posted via CB10
    10-14-14 07:38 PM
  6. vinniesworld's Avatar
    vinniesworld
    Originally Posted by simplykartik07
    Os is 10.2.1.2141
    And my device is STL100-1

    Posted via CB10
    Sure thing. I had to ask as I have headphone issues but on 10.3.0 and 10.3.1 and not 10.2.1 on my Z10 STL100-2 which has different hardware. If you had tried 3 pairs already and don't get any issues when running through the Phone Speaker then I would if under contract or warrantee get it looked at or replaced as it could well be a faulty headphone socket.

    There is no reason why non MIC headphones shouldn't work, the only difference is stereo headphones have 2 black rings around the headphone jack and MIC headphones have 3.

    Visit a service centre with your headphones in question and a spare set and let them listen to prove your issue.

    Thanks the only real advice I can give unfortunately
    10-14-14 07:58 PM
  7. simplykartik07's Avatar
    simplykartik07
    Thanks, I'm under warranty.. I'll definitely visit...

    Posted via CB10
    10-14-14 08:04 PM
  8. Francis Dunphy's Avatar
    Francis Dunphy
    I've run into the same problem with non OEM earphones in the past. Unfortunately the only cure was to use the BlackBerry ones.
    There are 3rd party earphones that work very well with BlackBerry phones, it's just a matter of trial and error.
    Personally I use RHA's and have never had a problem with them.
    You can pick them up on Amazon or the Apple Store.
    Hope that helps.


    Posted via CB10
    10-14-14 09:36 PM
  9. simplykartik07's Avatar
    simplykartik07
    Finally got some sensor replaced by centre and now its fine...

    Posted via CB10
    FF22 likes this.
    10-22-14 08:08 AM
« Facebook Session Expired | Any way to bypass firewall on z10 device? »

Similar Threads

  1. Why aren't my Proximity sensors working on Z10STL100-1/10.3.0.1418?
    By El Gatto in forum Ask a Question
    Replies: 2
    Last Post: 11-16-14, 02:24 AM
  2. Problem with stickers
    By skeelzy in forum Ask a Question
    Replies: 4
    Last Post: 10-29-14, 05:14 AM
  3. Group Text Problem
    By Nels in forum BlackBerry Q10
    Replies: 2
    Last Post: 10-15-14, 04:36 PM
  4. Problems I have had with Passport
    By RLTurn77 in forum BlackBerry Passport
    Replies: 16
    Last Post: 10-15-14, 04:39 AM
  5. Problem with noise cancellation on calls
    By Visargo in forum BlackBerry Z10
    Replies: 1
    Last Post: 10-14-14, 08:45 PM
LINK TO POST COPIED TO CLIPBOARD