Welcome to the CrackBerry Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 5 of 5
  1. red72's Avatar
    CrackBerry Abuser

    Posts
    319 Posts
    Thread AuthorThread Author   #1  

    Default 2 issues I could use help with

    So I am of course in love with my BBZ10! I am having two issues.
    1. after setting up bb Protect and BBLink my "Lock botton" is now missing when i hold down the power button. It now only gives me two choices either cancel or restart. I restarted it thinking it had to restart to finish, but it still has only those two oprions now.

    2. the other issue i have is connecting my device to "My World". Every thime i click on My World it says enter your device password. I did that and it says its wrong and won't connect. So I shut off my password and it still asks me for one.

    Anyone else have these issues?Anyone know how to fix them?
    Thanks
  2. Young Z's Avatar
    CrackBerry Addict

    Posts
    956 Posts
    #2  

    Default

    Quote Originally Posted by red72 View Post
    So I am of course in love with my BBZ10! I am having two issues.
    1. after setting up bb Protect and BBLink my "Lock botton" is now missing when i hold down the power button. It now only gives me two choices either cancel or restart. I restarted it thinking it had to restart to finish, but it still has only those two oprions now.

    2. the other issue i have is connecting my device to "My World". Every thime i click on My World it says enter your device password. I did that and it says its wrong and won't connect. So I shut off my password and it still asks me for one.

    Anyone else have these issues?Anyone know how to fix them?
    Thanks
    1. Maybe you no longer have a lock screen password anymore, go set it up again.

    2. This may be related to the first problem. Do you think you might have somehow screwed up your blackberry ID setup? Go to Settings > Blackberry ID and maybe try to change your password. Another suggestion is opening up the setup app again?
    Thanked by:
    red72 (03-29-2013) 
  3. red72's Avatar
    CrackBerry Abuser

    Posts
    319 Posts
    Thread AuthorThread Author   #3  

    Default

    Quote Originally Posted by Young Z View Post
    1. Maybe you no longer have a lock screen password anymore, go set it up again.

    2. This may be related to the first problem. Do you think you might have somehow screwed up your blackberry ID setup? Go to Settings > Blackberry ID and maybe try to change your password. Another suggestion is opening up the setup app again?
    Thanks. Yes with the password off the lock disappears (was not thinking. LOL) I will check my BBID and see if everything is copestetic.
  4. BerryWizard's Avatar
    CrackBerry Master

    Posts
    1,157 Posts
    Global Posts
    1,159 Global Posts
    #4  

    Default

    Quote Originally Posted by red72 View Post
    So I am of course in love with my BBZ10! I am having two issues.
    1. after setting up bb Protect and BBLink my "Lock botton" is now missing when i hold down the power button. It now only gives me two choices either cancel or restart. I restarted it thinking it had to restart to finish, but it still has only those two options now.

    ok, this im really not sure if i got it right but there my understanding : you want to lock your screen?
    just PRESS the power button, no need to hold it...i never had more than two option on my phone when i HOLD the power, and i am not using protect currently (waiting for it to get the 7.1 functions )



    2. the other issue i have is connecting my device to "My World". Every thime i click on My World it says enter your device password. I did that and it says its wrong and won't connect. So I shut off my password and it still asks me for one.
    Anyone else have these issues?Anyone know how to fix them?
    Thanks

    You are probably trying to input your DEVICE PASSWORD (witch is mainly to unlock your device when the screen is locked)

    you should be using your BLACKBERRY ID password . if ever you dont remember this password her is how to reset it :

    -from home screen swipe down from the top of your screen and select "SETTINGS"
    -select in the setting menu "BLACKBERRY ID"
    -select "change password"
    -now select "forgot password? "

    complete the instructions and you will have a brand new password

    if anything please let me know, i might have misunderstood your questions


  5. red72's Avatar
    CrackBerry Abuser

    Posts
    319 Posts
    Thread AuthorThread Author   #5  

    Default

    Actually it does ask for my device password not my BBID password, but in any case I did try both and neither work. I have also changed both and tryed both again and it still says i entered the wrong one. I will keep trying though.

Similar Threads

  1. Some bugs I could use help with
    By antiskeptics in forum BlackBerry Torch 9800
    Replies: 6
    Last Post: 12-26-2010, 07:22 AM
  2. Internet Issues could use help
    By pridgenj in forum BlackBerry Curve 85xx
    Replies: 2
    Last Post: 02-13-2010, 11:28 AM
  3. Could Use Help With YouMail
    By Scrich in forum Sprint
    Replies: 19
    Last Post: 04-20-2009, 12:35 PM
  4. Replies: 12
    Last Post: 12-22-2008, 08:18 PM
  5. I could use some help with BB Messenger please
    By KoJak in forum BlackBerry Curve 83xx
    Replies: 0
    Last Post: 06-19-2008, 02:12 PM

Posting Permissions