1. CrackBerry Question's Avatar
    BB z10 Stl-100-1
    Software release: 10.3.1.1779
    today(02-26-2016) upgraded the android runtime from BB world and after restarting, when ever i open the android app, a green loading bar appears and loads untill app is closed.
    in CPU use no android player is running.
    not after restarting the phone.
    02-26-16 07:08 AM
  2. conite's Avatar
    The Runtime on BBW is for people on OS 10.3.2.2876 (to correct a bug with that specific release). It is not compatible with anything older.

    You're in a pickle now. You'll have to either reload your existing OS with Link, or run an autoloader. If the latter, you might as well load the latest. Here is a link from Thurask's archive for Z10-1:

    https://drive.bitcasa.com/send/6tMMp...QHmv_i7rFYPfnA

    Don't forget to backup first.
  3. conite's Avatar
    The Runtime on BBW is for people on OS 10.3.2.2876 (to correct a bug with that specific release). It is not compatible with anything older.

    You're in a pickle now. You'll have to either reload your existing OS with Link, or run an autoloader. If the latter, you might as well load the latest. Here is a link from Thurask's archive for Z10-1:

    https://drive.bitcasa.com/send/6tMMp...QHmv_i7rFYPfnA

    Don't forget to backup first.
    02-26-16 07:10 AM
  4. mad_mdx's Avatar
    Is a newer OS version not available for you? Try to update with sachesi to avoid destroying your data
    02-26-16 09:27 AM
  5. arpan_bb's Avatar
    The Runtime on BBW is for people on OS 10.3.2.2876 (to correct a bug with that specific release). It is not compatible with anything older.

    You're in a pickle now. You'll have to either reload your existing OS with Link, or run an autoloader. If the latter, you might as well load the latest. Here is a link from Thurask's archive for Z10-1:

    https://drive.bitcasa.com/send/6tMMp...QHmv_i7rFYPfnA

    Don't forget to backup first.
    Hey I am on 2876.today I have updated android runtime via bbw. Now all my android apps are not working...automatically closes after few seconds..please help

    BlackBerry z3 10.3.2.2876
    02-26-16 10:35 AM
  6. Andrew4life's Avatar
    Restart your phone after the update.

    It should resolve your issues.

    Posted via CB10
    02-26-16 10:43 AM
  7. brookie229's Avatar
    Hey I am on 2876.today I have updated android runtime via bbw. Now all my android apps are not working...automatically closes after few seconds..please help

    BlackBerry z3 10.3.2.2876
    Did you reboot your device?
    02-26-16 10:46 AM
  8. ravicgary70's Avatar
    How to update my z10-100 to 2876?

    Posted via CB10
    02-26-16 10:46 AM
  9. mrimperfect's Avatar
    I had the green loading bar too on my Passport. A restart and then not running any android apps for a while.. maybe 15-20min fixed it for me.

    Posted via CB10
    02-26-16 10:50 AM
  10. arpan_bb's Avatar
    Did you reboot your device?
    I have rebooted my device 2 times.and also leave it for 2hours for setting up.but same thing..a green bar is loading..app is being opened. Then automatically closes by itself after 3-4seconds of opening..


    BlackBerry z3 10.3.2.2876
    02-26-16 10:54 AM
  11. brookie229's Avatar
    I have rebooted my device 2 times.and also leave it for 2hours for setting up.but same thing..a green bar is loading..app is being opened. Then automatically closes by itself after 3-4seconds of opening..


    BlackBerry z3 10.3.2.2876
    The progressive green line is normal after a reboot but your app closing is not normal, that's for sure. See if you have an update yet by going to: settings/software updates/check for updates. If so complete that then reboot your device again and try. If it still crashes then you may have to resort to more drastic action (re-load your OS using autoloader or Blackberry Link).
    02-26-16 11:00 AM
  12. conite's Avatar
    I have rebooted my device 2 times.and also leave it for 2hours for setting up.but same thing..a green bar is loading..app is being opened. Then automatically closes by itself after 3-4seconds of opening..


    BlackBerry z3 10.3.2.2876
    Reboot your device using the two volume keys.

    Don't touch your phone for 30 minutes. Just walk away.

    If it still doesn't work, you will have to downgrade the Runtime manually using Sachesi and then apply the update again.
    02-26-16 11:02 AM
  13. AAli443's Avatar
    Hi, thanks for the guidance, i've reloaded the OS. before that i created full backup, now my questions is

    if i restore that backup, will it again install that runtime upgrade as it do with other applications?

    some applications and data is important.
    02-26-16 12:12 PM
  14. conite's Avatar

    if i restore that backup, will it again install that runtime upgrade as it do with other applications?

    some applications and data is important.
    It won't.
    02-26-16 12:19 PM
  15. arpan_bb's Avatar
    Reboot your device using the two volume keys.

    Don't touch your phone for 30 minutes. Just walk away.

    If it still doesn't work, you will have to downgrade the Runtime manually using Sachesi and then apply the update again.
    Hello.i have also tried it...but the result is same.what should I do?


    BlackBerry z3 10.3.2.2876
    02-26-16 01:32 PM
  16. conite's Avatar
    Hello.i have also tried it...but the result is same.what should I do?


    BlackBerry z3 10.3.2.2876
    Try loading an older Runtime before updating again. Follow post 6 in this thread to load the OS2813 Runtime:

    http://forums.crackberry.com/showthread.php?t=1058115
    02-26-16 01:38 PM
  17. arpan_bb's Avatar
    Hey conite..In Sachesi I got connection error...connection log shows it is connected..but it shows there was an error connecting.try again..

    BlackBerry z3 10.3.2.2876
    02-27-16 04:59 AM
  18. conite's Avatar
    Hey conite..In Sachesi I got connection error...connection log shows it is connected..but it shows there was an error connecting.try again..

    BlackBerry z3 10.3.2.2876
    It seems you have a number of things going wrong with your device.

    It may be time to consider a clean install of your OS by reloading it with Link.
    02-27-16 06:34 AM
  19. arpan_bb's Avatar
    Thank you conite...BlackBerry Link is working fine.it detects my device. Sachesi also detects my device..but it shows there was an error connecting.try again...can I backup my device before reloading the os?and how to restore the os...thank you

    BlackBerry z3 10.3.2.2876
    02-27-16 06:49 AM
  20. conite's Avatar
    Thank you conite...BlackBerry Link is working fine.it detects my device. Sachesi also detects my device..but it shows there was an error connecting.try again...can I backup my device before reloading the os?and how to restore the os...thank you

    BlackBerry z3 10.3.2.2876
    Use a third party app like Ultimate Backup to backup your messages, media, contacts, etc.

    Then reload your OS with Link. You will see an option in Link for that.

    Then setup your phone from scratch (setup accounts and re-download apps).
    02-27-16 06:53 AM
  21. arpan_bb's Avatar
    Use a third party app like Ultimate Backup to backup your messages, media, contacts, etc.

    Then reload your OS with Link. You will see an option in Link for that.

    Then setup your phone from scratch (setup accounts and re-download apps).
    Can I backup my device using BlackBerry link?


    BlackBerry z3 10.3.2.2876
    02-27-16 06:58 AM
  22. conite's Avatar
    Can I backup my device using BlackBerry link?


    BlackBerry z3 10.3.2.2876
    Personally I don't like it, because it tends to backup and restore the very corruption you are trying to get rid of.
    02-27-16 07:11 AM
  23. arpan_bb's Avatar
    Personally I don't like it, because it tends to backup and restore the very corruption you are trying to get rid of.
    Now in sachesi log shows communication error : 1 (connection refused) from 169.254.4.157...can you help me with that.thanks again conite

    BlackBerry z3 10.3.2.2876
    02-27-16 07:21 AM
  24. arpan_bb's Avatar
    Hey conite now my device got connected with sachesi...thank you.i will now try to install those bar files

    BlackBerry z3 10.3.2.2876
    02-27-16 07:24 AM
  25. arpan_bb's Avatar
    Loaded those bar files..restarted my device...but the problem agin appeared.android apps are closing automatically after few seconds..

    BlackBerry z3 10.3.2.2876
    02-27-16 07:47 AM
  26. conite's Avatar
    Loaded those bar files..restarted my device...but the problem agin appeared.android apps are closing automatically after few seconds..

    BlackBerry z3 10.3.2.2876
    You have corruption in your Android environment. You will have to do what I suggested above with Ultimate Backup and Link OS reload.
    02-27-16 08:08 AM
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