Hiya,
I'm not sure whether this is just a setting I need to change (although I've been looking extensively) or an issue. Either way, I'd be really grateful if anyone's able to shed some light. Apologies if I've missed a particular thread that already addressed this. I'm not quite sure exactly what sort of wording I'm looking for to describe this particular setting/issue.
So basically my Torch will only unlock when I use the keys. I've been trying it out with several different passwords (mainly to make sure I'm not just pressing an extra button with every try) but each time it's the same. Right now I have my password set to just four numbers. I've tried different layouts, different keyboard options, battery pulls, you name it. Every time I enter the four digits on the touchscreen keyboard, no matter how slowly and free of error, it just gives me the incorrect password message and counts as one of my ten attempts. However when I open the keyboard and enter the same password using physical keys, it's fine.
Is this something I can change? Perhaps a security feature that I can disable? I have downloaded pattern lock in the past, but currently it's uninstalled. (If that makes any difference.) Other than that, the default lock is all I've used.
Also, this isn't directly related but an issue I'm having nonetheless, every time I use QuickPull, do a manual battery pull or just turn the phone off, my wallpaper resets back to the default carrier theme wall. The image I was previously using for my wallpaper is still intact, able to be accessed, etc. Once I change it to said image (or any other image) again, everything's fine while the phone is on. But once it goes off, straight back to default.
Sorry this is massively long. Many thanks for anyone that's able to help.