Thanks for the info, makes total sense. Why is everyone over complicating it? lol..
I actually think the person you had responded to got this one wrong.
10 attempts usually applies to entering the unlock code - whereas the thread was regarding a PIN number (which usually has 3 attempts at getting it right).
Half the people in this thread are talking about phone unlocking and the other half are talking about a PIN number, which is causing the confusion.
The point was no one should help this person due to the likelihood of the phone being stolen. If you have a security feature set up on your phone, you should remember it. Also who wants a device to bypass all PIN numbers? Sounds concerning.
If you have set a genuine PIN (SIM password) it will be all numeric, and probably 4 digits. If you have a device password it is allowed to alphabetic characters. The display prompting for the two types is completely different, tell us what you see if you are still stuck.
Remember for a SIM pin number you are only allowed a few tries before it locks, and you must get the unlock code from your network provider.
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