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  1. madrid_kanye's Avatar
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    #26  

    Default

    +1 for horrible customer service.. More like HORRENDOUS... they sent me the wrong code for my Z10.. tried it and it didn't work, then they asked me to try the first 8 digits and that also did not work. They asked for a video proof of it not working so I used the full digits and sent it back to them, they replied saying I need to make another video showing that the first 8 digits didn't work. WTF is this?? I'm now at 4 attempts remaining and they are just toying with me and refusing to refund me..

    Before someone asks..the order number is 240403
  2. jwei's Avatar
    CrackBerry User

    Posts
    24 Posts
    #27  

    Default

    Haha, at least you've gotten a reply! Upon submitting my order, I sent them and email advising of the code I received from other suppliers that did not work. They sent me the same code a few days later. One week goes by between me trying to contact them through email and phone, nothing. Finally submitted a message through paypal and they decide to respond asking for video evidence (despite me giving them the same code in the first place). No problem though, I sent the video showing all the different attempts I've done. Now its been another week and they've yet to respond to my messages again...

    Order number 134268.

    EDIT: holding off on a paypal dispute for now as I've seen above they are slow to respond but this is getting ridiculous.
    Quote Originally Posted by madrid_kanye View Post
    +1 for horrible customer service.. More like HORRENDOUS... they sent me the wrong code for my Z10.. tried it and it didn't work, then they asked me to try the first 8 digits and that also did not work. They asked for a video proof of it not working so I used the full digits and sent it back to them, they replied saying I need to make another video showing that the first 8 digits didn't work. WTF is this?? I'm now at 4 attempts remaining and they are just toying with me and refusing to refund me..

    Before someone asks..the order number is 240403
  3. madrid_kanye's Avatar
    Banned

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    27 Posts
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    32 Global Posts
    #28  

    Default

    nothing short of theft

    Quote Originally Posted by jwei View Post
    Haha, at least you've gotten a reply! Upon submitting my order, I sent them and email advising of the code I received from other suppliers that did not work. They sent me the same code a few days later. One week goes by between me trying to contact them through email and phone, nothing. Finally submitted a message through paypal and they decide to respond asking for video evidence (despite me giving them the same code in the first place). No problem though, I sent the video showing all the different attempts I've done. Now its been another week and they've yet to respond to my messages again...

    Order number 134268.

    EDIT: holding off on a paypal dispute for now as I've seen above they are slow to respond but this is getting ridiculous.
  4. jwei's Avatar
    CrackBerry User

    Posts
    24 Posts
    #29  

    Default

    Escalating this to a claim now. For those out there planning to get their BB's unlocked/any device unlocked, DON'T go with CellUnlock.
  5. yugtoab's Avatar
    CrackBerry Newbie

    Posts
    1 Posts
    #30  

    Default

    Submitted my order at 11:30am this morning. Recieved my unlock code at 12:05pm. Pretty good response in my opinion.

    Thanks cellunlock.net.
  6. rockrhyan's Avatar
    CrackBerry Newbie

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    2 Posts
    #31  

    Default

    Order #134896

    ordered last Feb. 26,please give me feedbacks cellunlock.net!!!
  7. buiya's Avatar
    CrackBerry Newbie

    Posts
    7 Posts
    #32  

    Default

    I realize this is an old posting but my order still hasn't been completed, I sent you an email with additional information and then you send me another email asking for those details so you ignored my first email instead of completing the order? I emailed you the additional information and now I'm still waiting...order number 140862
  8. yongjoe94's Avatar
    CrackBerry Newbie

    Posts
    1 Posts
    #33  

    Default Cell Unlock.net please process my order asap thanx.

    i thought it was instantaneous... sorry it's my first time trying to "unlock" a phone.. Cellunlock.net if you see my post i hope you can process my order ASAP. my order ID is 604412. Thanks.
  9. CellUnlock.net's Avatar
    Unlocking Partner

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    288A56CA-Feel free to add us!
    #34  

    Default

    Quote Originally Posted by yongjoe94 View Post
    i thought it was instantaneous... sorry it's my first time trying to "unlock" a phone.. Cellunlock.net if you see my post i hope you can process my order ASAP. my order ID is 604412. Thanks.
    Can you please check the order number as it doesn't look like one of ours.
    CellUnlock.net Team|www.cellunlock.net
    Your #1 Source to Unlock your Phone Remotely by Code!
    Unlock iPhone, Blackberry, Samsung, HTC and More Remotely 100% Guaranteed & Lowest Price Guaranteed!
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