No need to be rude ! People are having problems with this phone as many do with most phones! Are you saying that if you were having these problems that you wouldn't return it ? That is just insane!
I think dust under the screen is something you will have to live with man. Happened to my curve and I assume it will happen to my tour, it's not that bad.
Posted from my CrackBerry at wapforums.crackberry.com
The design of one phone over another can definitely alleviate dust build-up. As for the design of the Tour's screen; there DEFINITELY is room around the screen's edges for dust to creep in...since the screen does not sit flush with the housing that it rests in.
I wish the Tour's screen was a bit more flush (such as the Bold's screen is) with the rest of the device; it would have been a bit better.
i really dont think dust is possible on these screens.. try poking it on a grey background? i think the minimal cover is directly over the lcd, hence why allot of peoples screens break...