1. mracidburn's Avatar
    I set up my Tour for the new OS install to happen at 2 am on Wed. morning Tuesday night. Apparently it started installing the new OS any way (I didn�t realize it was doing this) so my phone locked up. I removed the battery put the batter back in and I have had the white screen of death ever since. I went to Verizon yesterday they told me to go home and use the Desk Manager to install the new OS. Well the computer recognizes the phone but it tells me there was an error when I go install the new OS. Does anyone have any suggestions or do I just need a new phone.
    04-08-10 07:23 AM
  2. Chrisy's Avatar
    What error are you seeing?

    Your phone is under warranty. You can call VZW and get a replacement.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-08-10 07:28 AM
  3. denison1g's Avatar
    Trying use bbsak and wipe the phone completely and reload the OS

    Posted from my CrackBerry at wapforums.crackberry.com
    04-08-10 08:26 AM
  4. Kendel72's Avatar
    I have this on my Storm 2 and on top of that before the update the stupid thing would would shut down and reboot for no reason, the white screen is from the update but the reboot was before?
    04-20-10 12:14 AM
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