Sprints. My current version is 4.7.1.57. Got a icon wireless update to 5.0.0.484 on the tour. When I press update, get "submitting Update Request". After a while, get Update Request Failed. Tried using my blackberry desktop manager, get "no update".
Now the phone is slow as molasses. Tried to quickpull pro and still slow.
May I ask what is the next course of action?
Thanks
first go to your add remove programs on your PC, remove any Blackberry OS updates...
Then go to the sprint blackberry download site, download the 5.0.0.xxx OS and install it then connect your blackberry, it should pick up the new OS upgrade.