1. bellaroxio's Avatar
    Sprints. My current version is 4.7.1.57. Got a icon wireless update to 5.0.0.484 on the tour. When I press update, get "submitting Update Request". After a while, get Update Request Failed. Tried using my blackberry desktop manager, get "no update".
    Now the phone is slow as molasses. Tried to quickpull pro and still slow.
    May I ask what is the next course of action?
    Thanks
    03-03-10 08:11 AM
  2. dollface's Avatar
    You have to do the update via Desktop Manager, not on the phone. the Sprint 5.0.0.484 update has been out for 3 weeks.
    03-03-10 08:14 AM
  3. mjbesen310's Avatar
    You have to do the update via Desktop Manager, not on the phone. the Sprint 5.0.0.484 update has been out for 3 weeks.
    he said he tried to use Blackberry manager and it told him he had no updates...
    03-03-10 08:20 AM
  4. zmenchhofer's Avatar
    first go to your add remove programs on your PC, remove any Blackberry OS updates...

    Then go to the sprint blackberry download site, download the 5.0.0.xxx OS and install it then connect your blackberry, it should pick up the new OS upgrade.
    03-03-10 08:23 AM
  5. TJM623's Avatar
    make sure desktop manager is up to date as well?
    03-03-10 08:23 AM
  6. dollface's Avatar
    he said he tried to use Blackberry manager and it told him he had no updates...
    sorry..... I missed that
    03-03-10 08:54 AM
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