1. vinnyl26's Avatar
    I have sound coming from the speakers, but when I plug in my headphones I get nothing. Is there a setting I need to change??
    11-23-09 03:02 PM
  2. lynx42082's Avatar
    I am having the same problem, but have not been able to find any answers.
    11-23-09 03:26 PM
  3. vinnyl26's Avatar
    anyone? bump
    11-24-09 08:06 AM
  4. lynx42082's Avatar
    Just a quick update, I downgraded to the 4.7.1.40 OS and the sound was back playing from my headphones. So I went ahead and tried the 5.0.0.230 hoping the problem would be fixed, but no luck. So now I am back at 4.7.1.40 until I find a solution. After searching the internet I have seen a few people with different BB models have this issue after upgrading the OS, but no solutions. It is very frustrating since, my wife's works fine after the update.
    11-24-09 08:51 AM
  5. vinnyl26's Avatar
    Just a quick update, I downgraded to the 4.7.1.40 OS and the sound was back playing from my headphones. So I went ahead and tried the 5.0.0.230 hoping the problem would be fixed, but no luck. So now I am back at 4.7.1.40 until I find a solution. After searching the internet I have seen a few people with different BB models have this issue after upgrading the OS, but no solutions. It is very frustrating since, my wife's works fine after the update.
    How do I downgrade??
    11-24-09 10:52 AM
  6. lynx42082's Avatar
    I used the Desktop Manager to downgrade. When I plugged my phone in the 4.7.1.40 OS was an option. It seemed to take a little longer, but at least I have sound coming out of my headphone jack now. If I have time, over the next couple days, I might shot over to Verizon and see what they have to say about it.

    I don't care that .61 didn't work but I would like to have the 5.0 OS when it is officially released and I think this issue might hinder that.
    11-24-09 01:44 PM
  7. rojmik's Avatar
    Samething here, I called vzw and the techie hadn't heard of this issue. Went back to the older version and got my sound via the headset. The techie claimed (sales bs) that we should be having an upgrade in a few weeks. (I wouldn't hold my breath on this one). Seems to be no known fix other than go back....
    11-24-09 08:58 PM
  8. vinnyl26's Avatar
    Downgraded tonight...Works fine now
    11-24-09 10:25 PM
  9. cwa777's Avatar
    Anybody else having this issue? I just upgraded to .61 and now the headset jack is not working. Any other workarounds other than downgrading the OS? I do like the fact that my free memory is always above 90MB since the upgrade. Thanks!
    12-03-09 11:23 AM
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