Tour was unlocked for AT&T but now..? Help

[bulletssmoke]

Anyway I got my Tour unlocked for my GF to use for AT&T because her crap iPhone broke. All was well until she attempted to set up email and then AT&T supposedly deleted a file or something off the phone causing it to lose MMS and EDGE. Any ideas? Fixes?

[SwitchBeach]

Did you manually load the Service Books?
http://forums.crackberry.com/forum-f...m-95xx-107154/

Do you have a BlackBerry Data Plan?

Did you input the APN correctly?

[bulletssmoke]

Paid $10 to a company to unlock the phone. Then ran through the steps to switch to AT&T. Didn't tell AT&T or anything. Definitely don't have a BB data plan.

It was working perfectly with Edge and MMS and everything, and then she went to setup Voicemail and it screwed up EDGE and MMS.

[SwitchBeach]

You most likely lost the Service Books when that occurred.

You need a BlackBerry Data Plan in order to have EDGE and MMS.

[bulletssmoke]

Found out she did have a BB Data plan with AT&T. And it still kicked her off EDGE and MMS capabilities. I also just found out that she has ZERO data service. The only thing she can do is phone and SMS.

[SwitchBeach]

Did you click on the link above and manually load the Service Books?

You have to do that because AT&T doesn't sell that device.

[bulletssmoke]

Yes we loaded the SB but somehow it got deleted after trying to get Voicemail.

[SwitchBeach]

And did you try loading it again after that?

[bulletssmoke]

Good call. Will try. Was just wondering if there was an easier way initially.

[blackberry-unlocking710]

Originally Posted by SwitchBeach

You most likely lost the Service Books when that occurred.

You need a BlackBerry Data Plan in order to have EDGE and MMS.

I agree it's a service book issue as it seems to me because AT&T are connecting you a data plan automatically when you use services so call them first see what's up, then update the service book.