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Old 06-22-2011, 05:18 AM
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Default Tour is locked up on restart after a battery pull

My tour was acting up on me yesterday, so I did a battery pull. On the restart, the progress bar makes it to about 70% and locks up. I left it this way for several hours with no change. I am plugged into my PC right now, and of course the BB desktop doesnt recognize the phone.

Any advice on a fix? Is this going to be a trip to the VZ store to correct? My contract is up so they will probably try to push me to a new phone.

Thanks!
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Old 06-22-2011, 06:42 AM
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Take the battery out for 15-20 minutes and see what happens when you put it back in.
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Old 06-22-2011, 06:57 AM
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I left the battery out all night, popped it back in at 5am today. Its still locked up 3 hours later. I think its fried.....
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Old 06-22-2011, 07:07 AM
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Not sure if this will work in your situation but can give it a try. Hope you backed it up lately as you'll probably lose everything except what is on your sd card.
http://forums.crackberry.com/f3/how-...ckberry-32322/
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Old 06-22-2011, 07:14 AM
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You can try this first also.

KB17877-How to start a BlackBerry smartphone in safe mode
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Tour 9630   Tour is locked up on restart after a battery pull

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