Sprint Tour camera not functioning...

[Erwaso]

Before I put in a trouble ticket with my company phone, I thought I'd ask here first.

Whether I open up the camera or video can I get a black screen and the prompt "could not start the camera. close other apps and try opening the camera again"

Nothing else is open though. Any ideas?

[Kaotik7D]

try reloading the OS, otherwise you're camera is probably broken.