1. ftblryan's Avatar
    Ok I'm very fed up. I called them and they said that they could switch me over for a one year upgrade price. I wanted a flat switch out so I denied it and realizing that it was a good deal I tried calling the guy back and he will not answer my calls. All subsequent calls to CS said I have to get a hold of the guy that offered it to me. I have replaced my storm three times so far once in the past month. Can I send back my replacement I got for some bs problem then resend that one back and then call them up and say I have had three storms in the past month send me a tour? Do you think they would buy that?
    07-17-09 01:38 PM
  2. noaim's Avatar
    no offense op.. but if they offered you something and then you refused the offer...

    then you shouldn't be upset....


    I can tell you one thing flat out getting angry with the person on the phone will get you nowhere quick...

    your best bet is to be as nice as possible...

    there is no "this works everytime" method
    07-17-09 02:39 PM
LINK TO POST COPIED TO CLIPBOARD