I placed my Tour order on the 1st day via Telesales. I don't have a order number and the sales rep says they won't give order numbers until the 12th. Has anyone experienced this?
I did the same thing and ordered via telephone and that did not sit well with me so I ordered online and got a confirmation etc from them. When the sales guy calls me on the 12th, I will tell him that he can convert the online order to him if he wants but at least I know that the order has been placed. If he says that he cannot do that then I will tell him to cancel his order and go with the one online with the confirmation on it.