OMG my receipt didn't print for new Blackberry Tour that I just pre ordered - Page 2

Mozy · #16 07-02-2009, 11:28 PM

Quote:

Originally Posted by zippycrackberrygirl

I went through the pre order, chose all of my services, paid with my credit card...free overnight shipping, activation charge waived all the cool stuff. I hit accept and my pop up blocker was on...I hit allow pop ups and the page loaded and said " your page has expired"
I called verizon back and they can't give me an order number or a copy of what I just did for 48 hours.
Makes me wonder if I really ordered it. I guess i could call my credit card company and see if the charge is pending in the morning...ugh ugh ugh
I'm so mad. I want a tracking number and a copy of my order ....grrrrrrrr

Sign into your VZW account and maybe you will be able to access your order # there.

zippycrackberrygirl · Thread Author #17 07-03-2009, 07:23 AM

Quote:

Originally Posted by Gitane70

Did the same this as Zippy. Had confirmation # on screen, went to clear Pop-up Blocker, and lost receipt page. Good news, confirmation email ten minutes later.

Woot

Finally they tell me I have an order number. I had to call online sales and then they found the order. I'm so happy to be able to get on with my day and stop checking my email in box

Here is the confirmation they sent me. Is it what everyone else received?

Dear Valued Customer,

Thank you for choosing Verizon Wireless, we appreciate your business. Your order is currently on hold as it is a pre-order.

sheiscurvey · #18 07-03-2009, 08:31 AM

How does one go about getting the activation fee waived?

MsFefe · #19 07-03-2009, 08:34 AM

Quote:

Originally Posted by sheiscurvey

How does one go about getting the activation fee waived?

I believe when activating a new line of service on the Verizon website, it's automatically waived.

MsFefe · #20 07-03-2009, 08:35 AM

This whole thread makes me giggle... I almost screamed "WHY IS THIS EVEN A TOPIC" buuuut whatever floats your boat

sheiscurvey · #21 07-03-2009, 08:37 AM

Yea.. I just pre ordered and opened a new line of service and the activation is clearly being charged.

Oh well.

Thumb-Berry · #22 07-03-2009, 08:39 AM

If you did not get the confirmation email, chances are your order did not go through.

MsFefe · #23 07-03-2009, 08:40 AM

Quote:

Originally Posted by sheiscurvey

Yea.. I just pre ordered and opened a new line of service and the activation is clearly being charged.

Oh well.

How odd... I've never paid act fee over the site. Nor has anyone I know come to think of it. Call em... Say you saw it advertised somewhere *shrugs* Lol.