1. gryffindork07's Avatar
    I have had my tour since it came out but recently I have been having email issues with it. In the beginning I recieved all of my emails like I normally have. Then my emails would be delayed about two hours and up to about three days. I would also recieve many emails all at once. The past couple of days I have not recieved any emails on my tour at all.

    I have tried pulling out the battery and resetting it. I have also tried deleting the email account from my phone and setting it up again.

    Does anyone have any ideas about what to do?
    08-19-09 10:01 PM
  2. danoh's Avatar
    BIS or BES? I'm assuming BIS here.

    Resend your service books using the email setup app or by using your BIS account online on RIM's website.

    See if that helps.
    08-19-09 10:08 PM
  3. mallinj's Avatar
    Any chance you are losing your 1XEV signal? Are you able to do other data activities during the periods where your emails do not arrive?
    08-19-09 10:11 PM
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