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- 06-27-2011, 02:11 AM
Thread Author #1
No Browser!
Hi,
I have a Verizon BB tour 9630 unlocked to att.
There is no browser icon or MMS. I have talked to many customer service ppl and they have not helped. I do have the BB data plan and BIS. Email works and so does texting/calling.
I have the BB Desktop Software and under applications is says the status to browser is "Required" but i do not have the option to add or remove application from device. PLEASE HELP!!
i need the browser! - 06-27-2011, 07:17 PM #2
When you resend service books, do they say Verizon or AT&T?
8330 -> 9630 -> 9650 -> Razr Maxx - 06-27-2011, 09:19 PMThread Author #3
I have resent the service books under advanced options / host routing table. I then get a confirmation email..but nothing else happens. Where would it say Verizon or att?
- 06-27-2011, 09:35 PM #4
Go into Options & drill down to Service Books. By looking down the list you should be able to tell if they are Verizon or AT&T service books. Specifically ensure that BlackBerry Internet Browsing Service is present.
Posted from my CrackBerry at wapforums.crackberry.com - 06-27-2011, 09:48 PMThread Author #5
Under service books there is about 11 different things listed.
Nothing showing if att or version though.. - 06-27-2011, 10:04 PM #6
Did you have the service book for the browser?
Posted from my CrackBerry at wapforums.crackberry.com - 06-27-2011, 10:24 PMThread Author #7
No, there is not one that says for the browser.
- 06-27-2011, 10:37 PM #8
Therein lies the problem. Does AT&T support the Tour? Somehow you need to get that service book from AT&T in order to have an internet browser.
Posted from my CrackBerry at wapforums.crackberry.com - 06-27-2011, 10:54 PMThread Author #9
The tour is not an att blackberry. Does that mean there is no way to get the service books on it? Can Verizon send them to the phone?
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