[t.kubeshesky]

hi, im trying to upgrade to 5.0 os and i downloaded the .419 from MTS and i downloaded the .419 and its recognizing old os such as 4.7 os, why isnt it recoginizing my 5.0 .419 os? it wont let me put on the new os it doesnt recognize it in the app loader! please help!

[AZBBFAN]

ok, you installed the new OS on your PC, right?

[AZBBFAN]

http://forums.crackberry.com/f3/prop...ocedure-53359/

[t.kubeshesky]

yes i did download it to my pc

[jorGeorge]

hi, im trying to upgrade to 5.0 os and i downloaded the .419 from MTS and i downloaded the .419 and its recognizing old os such as 4.7 os, why isnt it recoginizing my 5.0 .419 os? it wont let me put on the new os it doesnt recognize it in the app loader! please help!

Uninstall all other OS's from your computer besides .419. Also make sure you delete the vendor file.

[AZBBFAN]

assuming you are on windows vista....go to C>programs>common files>research in motion>loader. In that folder there will be a vendor.xml folder, delete it. Once that is done and if you have installed .419, click loader, it will find it, choose next, let loader do its job

[AZBBFAN]

let me know when you are back in the thread

[t.kubeshesky]

i dont see an .xml file? there is a vendor file and a bunch of loaderres files

[AZBBFAN]

step one, download OS
step two, install OS on PC
Step three, go to C>programs>common files>reasearch in motion>apploader
Step 4, delete vendor.xml file
Step 5, in the same file folder, double click on loader
Step 6, let loader do its job

[AZBBFAN]

look towards the right side of the page for the vendor.xml file, if yo haven't deleted it, it is there.

[t.kubeshesky]

what are all the loaderres files.. there all from like november? and i did the loader all it did was run through it real quick asked if i wanted to remove all my apps and i had to check them and then it said no actions required and finished?

[AZBBFAN]

what OS are you running on your PC?

[t.kubeshesky]

vista it sucks lol, and btw thanks for all your help

[AZBBFAN]

ok, go to C>program files>common files>research in motion>

Let me know once you are there

[t.kubeshesky]

ok im there..............

[AZBBFAN]

click on click on app loader, let me know when you are there

[t.kubeshesky]

ok im there............

[AZBBFAN]

in that folder, assuming you are on list view, look under type for the file type vendor.xml, let me know when you find it

[AZBBFAN]

after you downloaded the OS, you did install it right?

[t.kubeshesky]

yeah i deleted the vendor file earlier.... it was the last one on the list

[t.kubeshesky]

yes i did install the os should i do it again?

[AZBBFAN]

cool, I am still assuming that after you downloaded the new OS, you installed it....sooooo, click on loader, if the new OS is installed it will find it

[AZBBFAN]

if it doesn't find it, it is not installed. Double click on the setup icon again where you downloaded the new OS and install it

[AZBBFAN]

you have to make sure that after you download it, you go through the install process

[t.kubeshesky]

click the loader app or the apploader.dll extension?