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- 01-30-2010, 12:32 PM
Thread Author #1
my tour says its verizon but i have sprint?
When I have the 1x and make a call it gives me a verizon message and I have sprint help me?
Posted from my CrackBerry at wapforums.crackberry.com - 01-30-2010, 12:41 PM #2
Do you have a Sprint or Verizon Tour? Have you called Sprint? Sounds like a Sprint issue that they need to work out.
- 01-30-2010, 01:08 PM #3
This was an issue when the Tour was first released. Some (a few) Sprint customers received Verizon branded Tours, I can't remember if they worked correctly or not. If you bought your Tour from Sprint, return it. If you bought it off Craigslist or eBay, you may be screwed.
Distributor of pain. - 01-30-2010, 01:31 PM #4
if its sprint branded, and your having this problem, simply call sprint, you might want to take it to a corporate store to have them run a diagnostics test but they won't even look at your phone unless it has insurance on it. If it doesn't they will charge like a 35$ fee. However, if you do decide to take it in, just call sprint and tell them you wanted the insurance on it whenever you activate it.
- 01-30-2010, 01:49 PM #5
Your saying if he brings the tour into sprint that they wont even look at it unless its insured? That does not sound right. If he bought it from sprint and goes right back to sprint they Will not charge him anything.
However if its a used eBay or craigslist phone or a phone not purchased from sprint then they might charge him a fee.
To the op,,, please explain more like where did you get this phone.. - 01-30-2010, 06:53 PM #6
You mean a voice message, an on screen message or what? I had a Sprint branded Treo 755p that gave me a VZ error message in voice when I tried to call for voice messages... They said it was a network problem related to roaming... Never happened again.
Any difference when the phone goes 3G (1XEV)? - 01-30-2010, 07:59 PM #7
If you got the phone off ebay or craigslist and its a verizon tour (does it say verizon or sprint on the bottom front of the phone) you can always get an unlock code for it. You can go to the "unlock forum" here on CB. I've seen some unlock codes for like 5 or 6 bucs.
Posted from my CrackBerry at wapforums.crackberry.com - 01-30-2010, 08:25 PM #8
Unlock code won't help you get a verizon tour on sprint only in GSM carriers like att and tmobile. But that does not sound like the issue here.
- 01-30-2010, 09:00 PM #10"Beer, the cause of, and solution to, all of life's problems"
Running OS Version...... Pffft .. who cares..
"Mmm Turkey London broil sandwich.. turkey can be anything.. it's like my favorite vegetable" - 02-01-2010, 09:07 AM #11
Try dialing a 7 digit number and see if that's your problem.
When I was roaming on verizon half my calls were giving me that "welcome to verizon" message.
I called sprint and their tech support tried to reprovision my phone three times before I finally gave up.
After a week or so I slowly started to understand why some calls worked and some didn't. It was because I did not have area codes in my local numbers
Try that and let us know.
Aloha
Posted from my CrackBerry at wapforums.crackberry.com - 02-01-2010, 11:57 AM #13I have Evo_lved!
- 02-01-2010, 12:11 PM #14
Where is the op? Why start a thread to ask a question then disappear ? Rude.
Posted from my CrackBerry at wapforums.crackberry.com - 02-01-2010, 12:33 PM #15Current Device: Blackberry Bold 9650
Future Device: Droid Bionic 4G!
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