To All:
I have my wife's calls and texts set up with a ringtone and they worked great for about 3 days. Now it doesn't even make a sound/vib/led.
Any suggestions? I erased them added them again and it still didn't work!
Thanks to all that reply.
Try making your changes by clicking the "Sound" icon in the upper right corner of the home screen.
Best of all is to set up a personalized "custom profile" with all your preferences so, if something happens to the BB, you can go back to your own sound setup without having to enter each category yet again. After you click on the "Sound" icon, scroll all the way down to find "Set Contact Alerts" and "Custom Profiles."
For some reason, using "Ringtones/Alerts" under Options doesn't seem to work well at all.