- Anyone know if a fix is coming for this? I just picked up a Tour (coming from a Curve) and am having this huge font email problem. Problem didn't exist on the Curve (checked the same emails).
From what I gather the only fix is turning off HTML email option...? Anyone know if BB plans on addressing this?
Thanks,
-d
edit: just spoke with vzw tech support and they claim this is the first they've heard of the problem... not surprising.11-18-09 03:12 AMLike 0 - Anyone know if a fix is coming for this? I just picked up a Tour (coming from a Curve) and am having this huge font email problem. Problem didn't exist on the Curve (checked the same emails).
From what I gather the only fix is turning off HTML email option...? Anyone know if BB plans on addressing this?
Thanks,
-d
edit: just spoke with vzw tech support and they claim this is the first they've heard of the problem... not surprising.11-18-09 04:29 AMLike 0 -
Posted from my CrackBerry at wapforums.crackberry.comLast edited by Iceman0803; 11-19-09 at 03:08 AM.
11-19-09 03:06 AMLike 0 - thanks for the replies.
I spoke to VZW and Blackberry at length today (exhausting length). VZW claimed to have never heard of the problem and RIM tried the same. However, finally admitted to having a knowledge base item on the issue (with the work around being to turn off html, lol). However, I sounds like it'll be fixed in the next update (wasn't in .61 that came out a few days ago).
Anyhow, since I only had the Tour a week, it's going back and they are sending out a Curve 2. I don't need the GSM capability of the Tour or the headache of waiting for a fix, plus the curve 2 is smaller w/wifi. I will say tho, the tour's keyboard is the best I've used to date. Hopefully the curve 2 is closer to the tour then it's first version (which was good, but nothing like the tour imo)
anyhow, just an fyi for those of you with Tour's and wondering if RIM was aware. Wasted like 2 hours talking to both of them. This thread helped them understand the issue better, suprised they don't read these forums more.
-d11-23-09 03:15 AMLike 0
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Large email text Bug?
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