1. sensingirony's Avatar
    Hi everyone,

    Bought my tour the day it came out, LOVE IT, but the chrome bands separating the rows on the keyboard have already begun to peel and chip away on my phone! I havent dropped it, have kept it in a case, and have barely let anyone touch it. and I'm pretty furious about it.

    Any advice? Has anyone had this problem? What are the chances if I ***** and moan to verizon they'll send me a new phone?

    Thanks!
    08-03-09 09:53 PM
  2. Aetius's Avatar
    Take it into the store, so they can see what the issue is and they will replace it. That's not normal.
    08-03-09 10:01 PM
  3. joeymarine's Avatar
    It's less than 30 days old so you can just bring it back and they will replace it - well Sprint would anyway.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-03-09 10:12 PM
  4. cereal killer's Avatar
    I want to see some pics. Take some and post them.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-03-09 10:13 PM
  5. EE-Crack's Avatar
    Mine is doing the same thing just above the R and T keys. I'm scared to take it back to verizon though as it has been perfect otherwise. I've done nothing but baby the phone too.

    Mine was made in Canada, how about yours?

    Posted from my CrackBerry at wapforums.crackberry.com
    08-03-09 10:36 PM
  6. Jonezed7's Avatar
    I haven't had any issue with that.
    08-03-09 10:47 PM
  7. JRSCCivic98's Avatar
    Gota love that RIM quality.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-03-09 10:54 PM
  8. gwtiff54's Avatar
    I would take it back!
    08-03-09 11:00 PM
  9. Aetius's Avatar
    Gota love that RIM quality.

    Posted from my CrackBerry at wapforums.crackberry.com
    You're darn skippy, kinda like the Storm
    08-03-09 11:03 PM
  10. soultaker's Avatar
    How can you tell if your phone was made in canada or not? Is there something with the serial numbers like on a VIN of a car that tells you? I.e if your vin starts with a 1 its USA 2 its canada 3 its mexico W its germany J is japann etc etc

    Posted from my CrackBerry at wapforums.crackberry.com
    08-03-09 11:19 PM
  11. Aetius's Avatar
    It tells you on the box where the sticker with the MEID is
    08-03-09 11:19 PM
  12. DINGSTER1's Avatar
    Can this be from the case rubbing perhaps? Are you guys using the included one or something else? i am panicking over all these issues now. ? To upgrade from our pearls or not that is the question

    Posted from my CrackBerry at wapforums.crackberry.com
    08-03-09 11:33 PM
  13. Aetius's Avatar
    Why are you panicking over a phone?

    All the keyboards are made the same way. Maybe the paint on this one didn't get enough time to dry or something. You never know. Unless you're a psychic, you really won't know until you have one.
    08-03-09 11:35 PM
  14. b.asagba's Avatar
    post some pictures. pictures are worth a thousand words. that would be odd though if it really is a big deal, but show and tell!
    08-04-09 01:03 AM
  15. Aetius's Avatar
    I wanna see, too!
    08-04-09 01:05 AM
  16. DINGSTER1's Avatar
    Aetius only because this is my last $100 NE2 and I'm just being extra picky

    Posted from my CrackBerry at wapforums.crackberry.com
    08-04-09 01:29 AM
  17. Omie's Avatar
    mines working and looks flawless *knocks on wood*
    08-04-09 05:55 PM
  18. Slingbox's Avatar
    (The 9630 slogan -Take it back)

    Slap some pics up before you take back.
    Last edited by Slingbox; 08-04-09 at 06:55 PM.
    08-04-09 06:48 PM
  19. cfreese66's Avatar
    Take it back! Mine is from Canada and I don't have that problem. Knocks on wood.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-04-09 07:19 PM
  20. Aetius's Avatar
    Mine's from Mexico and I don't have that problem
    08-04-09 07:25 PM
  21. mjbesen310's Avatar
    I dont have that problem on mine, but I';d like to see the pictures of that happening though to see what its all about
    08-04-09 08:00 PM
  22. 0r30's Avatar
    mine is peeling also , i bought it the day it came out aswell , im pissed about it.
    08-06-09 01:25 PM
  23. mjbesen310's Avatar
    mine is peeling also , i bought it the day it came out aswell , im pissed about it.
    i would really like to see a picture of this though. I'm curious to what it looks like if it really does peal like some of you guys are saying
    08-06-09 01:26 PM
  24. BootlegZani's Avatar
    I doubt we will see any pictures of said problem.
    08-06-09 01:34 PM
  25. EE-Crack's Avatar
    08-06-09 01:56 PM
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