[bbtour_9630]

I received this error message today and cant get rid of it. I've read through most if not all posts on this error but still didnt solve my problem. The message appears over my standard screen but even with the option to click OK, i can't get into any of my phone applications, make calls, sms, nothing. Several seconds later, the error disappears and shows me a white screen saying App Error 523 and the word reset below. Once I press on my track ball, the phone reboots... If I don't it just stays on that white screen with the 523 error msg. This goes on and on, over and over again. I started using BBSAK and removed applications such as games, weather apps, sports apps, yahoo. msn, facebook, google and anything similar, etc... I left everything else the same. Oh an important point, since I've started using this phone, which was borrowed temporarily as I was travelling, it use to reboot by itself with a quick white screen appearing first. I got use to it rebooting itself but now im stuck because of the error message. The phone was on a canadian network but is being used overseas so ive deleted the two files that were specific to that carrier, the Navigator and the "carrier name"9630 cod file. Ive saved both but deleted them from the phone itself. These are the CODs remaining, could any of these be the reason for my java....... error and this pop up window error Java.lang.nullpointerexception?

Name
---------------------------------------------
WordToGo47
WordToGo47Resource
WordToGo47Resource__en
SlideshowToGo47
SlideshowToGo47Resource
SlideshowToGo47Resource__en
DocsToGoCommon47
DocsToGoCommon47Resource
DocsToGoCommon47Resource__en
SheetToGo47
SheetToGo47Resource
SheetToGo47Resource__en
WordToGo47Resource__fr
SlideshowToGo47Resource__fr
DocsToGoCommon47Resource__fr
SheetToGo47Resource__fr
WordToGo47Resource__es
SlideshowToGo47Resource__es
SheetToGo47Resource__es
DocsToGoCommon47Resource__es
net_rim_bis_lib
net_rim_bis_client
net_rim_bis_client_res
net_rim_bis_client_resources
net_rim_bis_client__en
net_rim_bis_client__fr
net_rim_tid_core
net_rim_bb_options_customwordlistscreen
net_rim_tid_im_alph_core
net_rim_tid
net_rim_tid_dynamic_ling_data_domain_names
net_rim_tid_dynamic_ling_data_english_us_45k_2
net_rim_tid_spell_check
net_rim_tid_AddrBookRep
net_rim_bb_device_selftest
net_rim_os
net_rim_smartcard
net_rim_event_log_viewer_app
net_rim_cldc_io_rim_impl
net_rim_runtime_resource
net_rim_runtime_resource__en
net_rim_bb_activation
net_rim_bb_addressbook_app
net_rim_bb_addressbook_gal
net_rim_bb_addressbook_models
net_rim_bb_addressbook_groupaddress
net_rim_bb_apps_framework
net_rim_bb_attachment
net_rim_bb_browser_field_api
net_rim_bb_browser_field2_api
net_rim_bb_browser_push
net_rim_bb_calendar_app
net_rim_bb_calendar_lib
net_rim_bb_calendar_ota
net_rim_bb_email
net_rim_bb_profiles_tunes
net_rim_bb_remindermanager
net_rim_bb_banner
net_rim_bb_ribbon_app
net_rim_bb_ribbon_skin_svg
net_rim_bb_ribbon_skin_svg_DelayedInitializer
net_rim_bb_messagesearch_lib
net_rim_bb_applicationdelivery
net_rim_bb_resource
net_rim_bb_resource__en
net_rim_bb_sms_compose
net_rim_bb_mc_app
net_rim_bb_password_wizard
net_rim_bb_globalsearch_app
net_rim_serialformats
net_rim_bb_addressbook_vcard
net_rim_bb_clock
net_rim_bb_clock_lib
net_rim_ui_experimental
net_rim_bb_implus_app
net_rim_bb_setupwizard_app
net_rim_bb_securitymonitor
net_rim_bb_startup
net_rim_bb_enterpriseconfig
SecurIDLib
net_rim_rimsecuridlib
net_rim_cldc_impl_softtoken
net_rim_softtokens_options
net_rim_bb_free_busy_lib
net_rim_MIDPRootCerts
net_rim_bb_otasl_app
net_rim_bb_otasl_channel
net_rim_tid_dynamic_transcoding_data_CP1250
net_rim_plazmic_math
net_rim_plazmic_mediaengine
net_rim_plazmic_mediaengine_pme02
net_rim_plazmic_mediaengine_pme12
net_rim_plazmic_mediaengine_bundle
net_rim_plazmic_themereader
net_rim_bb_diagnostic
net_rim_bb_dnslookup_app
net_rim_bb_ping_app
net_rim_bb_diagnostic_resource__en
net_rim_bb_file_explorer
net_rim_bb_fileindexservice
net_rim_bb_mediacontenthandler
net_rim_bb_medialibrary
net_rim_bb_medialibraryplayer
net_rim_bb_mediarecorder
net_rim_cldc_io_remotefile
net_rim_bb_mediaapp_launcher_app
net_rim_bb_standardcalculator_app
net_rim_font_european_sff
net_rim_bb_browser_cookiejar
net_rim_bb_browser_rendering_lib
net_rim_bb_browser_lib
net_rim_bb_sbinjector_lib
net_rim_bb_browser_daemon
net_rim_loader
net_rim_bb_browser_plugin_security
net_rim_bb_rich_email
net_rim_bb_browser_mango
net_rim_bb_browser_mango_wrapper
net_rim_bb_browser_ninjainterface
net_rim_bb_browser_plugin_docview
net_rim_bb_email_compression
net_rim_device_api_games
net_rim_bb_drm_agent
net_rim_bb_medialoader_accessibility
net_rim_bb_docview
net_rim_bb_docviewimage
net_rim_tcp_options
net_rim_wap
net_rim_bb_simphonebook
net_rim_bb_addressbook_simapp
net_rim_se13nettable
net_rim_bb_manage_connections
net_rim_bb_safe_mode
net_rim_bb_gps_ee
net_rim_bb_supl_app
net_rim_bb_elt
net_rim_bb_elt_resource__en
net_rim_bb_otaupgrade
net_rim_bb_setupwizard_images_8900
net_rim_bb_games_app
net_rim_bb_preloaded_media_crawler
net_rim_bb_clock_faces_480
net_rim_theme_precision_zen_480x360_02_b
net_rim_bb_medialoader_9630
net_rim_bb_medialoader_video_9630_480x360
net_rim_bb_medialoader_ringtones_9630
net_rim_bb_medialoader_backgrounds_9630
net_rim_bb_camera
net_rim_bb_videorecorder
net_rim_bb_voicenotesrecorder
net_rim_tid_newWordsExtractor
net_rim_vad
net_rim_vad_resource
net_rim_vad_resource__en
net_rim_vad_engine_resource__en_US
net_rim_bb_mtp
net_rim_bb_omadmlib
net_rim_bb_syncml_omadm
net_rim_bb_syncml_stack
net_rim_vad_engine_resource__en_GB
net_rim_vad_resource__fr
net_rim_vad_engine_resource__fr
net_rim_vad_engine_resource__fr_CA
net_rim_bbapi_mailv2
net_rim_bbapi_mail
net_rim_bbapi_maps
net_rim_bbapi_menuitem
net_rim_bbapi_pim
net_rim_bbapi_pim_todo
net_rim_pdap
net_rim_pdap_resources
net_rim_bbapi_pim_res
net_rim_bbapi_pim_res__en
net_rim_bbapi_messagelist_res
net_rim_bbapi_messagelist_resources
net_rim_bbapi_messagelist_res__en
net_rim_bbapi_options
net_rim_bbapi_browser
net_rim_bbapi_phone
net_rim_bbapi_invoke
net_rim_bb_phone_entry
net_rim_locationapi
net_rim_bbapi_blackberrymessenger
net_rim_bbapi_stringpattern
net_rim_bb_lbs_api_2
net_rim_bbapi_messagelist
net_rim_bbapi_pim_res__fr
net_rim_crypto_cms
net_rim_crypto_resource
net_rim_crypto_resource__en
net_rim_crypto_1
net_rim_crypto_resource__fr
net_rim_crypto_2
net_rim_crypto_3
net_rim_bb_crypto_api
net_rim_bb_crypto_resource
net_rim_bb_crypto_resource__en
net_rim_bb_crypto_resource__fr
net_rim_smartcard_gsacac
net_rim_crypto_keystore_browser
net_rim_crypto_keystore_browser_certificate
net_rim_crypto_keystore_browser_pgp
net_rim_bb_resource__en_GB
net_rim_tid_dynamic_ling_data_english_gb_45k_2
net_rim_runtime_resource__fr
net_rim_bb_resource__fr
net_rim_bb_diagnostic_resource__fr
net_rim_tid_dynamic_ling_data_french_45k_2
net_rim_bb_elt_resource__fr
net_rim_font_japanese
net_rim_tid_dynamic_transcoding_data_Shift_JIS
net_rim_tid_dynamic_transcoding_data_ISO_2022_J
net_rim_tid_dynamic_transcoding_data_EUC_JP
net_rim_font_korean
net_rim_tid_dynamic_transcoding_data_EUC_KR
net_rim_tid_dynamic_transcoding_data_x_Johab
net_rim_tid_dynamic_transcoding_data_KSC5601
net_rim_tid_dynamic_ling_data_portuguese_45k_2
net_rim_font_chinese
net_rim_tid_dynamic_transcoding_data_EUC_CN
net_rim_font_chinese_hong_kong
net_rim_tid_dynamic_transcoding_data_Big5_HKSCS
net_rim_bb_ldap_browser
net_rim_bb_ldap_resource
net_rim_bb_ldap_resource__en
net_rim_bb_ldap_resource__fr
net_rim_bb_ldap_browser_pgp
net_rim_bb_ldap_browser_x509
net_rim_crypto_pgp
net_rim_smartcard_piv
net_rim_smartcard_piv_lib
net_rim_smartcard_datakey
net_rim_secureemail
net_rim_secureemail_resource
net_rim_secureemail_resource__en
net_rim_secureemail_resource__fr
net_rim_bb_pgp_lib
net_rim_bb_smime_lib
net_rim_xml
net_rim_xml_org
net_rim_device_apps_games_brickbreaker
net_rim_device_apps_games_brickbreaker480x360Re
net_rim_device_apps_games_wordmole
net_rim_device_apps_games_wordmole_sounds
net_rim_device_apps_games_wordmole_resources
net_rim_device_apps_games_wordmole_resources__e
net_rim_device_apps_games_wordmole_graphics_480
net_rim_bb_app_center
net_rim_bb_qm_peer
net_rim_bb_qm_peer_resource_en
net_rim_bb_qm_peer_resource_fr
net_rim_bb_mms
net_rim_plazmic_mediaengine_smil_00
net_rim_plazmic_mediaengine_smil_format
net_rim_plazmic_mediaengine_smil_mms
net_rim_apps_internal_browser_smil
net_rim_bb_help
net_rim_bb_help_9630__en
net_rim_bb_lbs_api
net_rim_bb_lbs
net_rim_bb_lbs_lib
net_rim_bb_gas
net_rim_bb_lbs_resource__en
net_rim_bb_lbs_resource__fr
net_rim_bb_memo_app
net_rim_bb_passwordkeeper
net_rim_bb_passwordkeeper_resource
net_rim_bb_passwordkeeper_resource__en
net_rim_bb_passwordkeeper_resource__fr
net_rim_bb_phone_api
net_rim_bb_phone_app
net_rim_bb_task_app
net_rim_platform_resource__en_US
net_rim_platform_im_resource__en_US
net_rim_platformapps_resource__en_US
net_rim_app_manager
net_rim_cldc
net_rim_io_impl
net_rim_platform_resource
net_rim_platform_resource__en
net_rim_services_impl
net_rim_platform_im_resource
net_rim_platform_im_resource__en
net_rim_process_launcher
net_rim_ui_impl
net_rim_m2g
net_rim_m2g_internal
net_rim_bb_framework_api
net_rim_app_manager_console
net_rim_bb_application_permissions_proxy
net_rim_bb_trust_application_manager
net_rim_font_latin_truetype
net_rim_platformapps_resource
net_rim_platformapps_resource__en
net_rim_bb_addressbook
net_rim_bb_browser
net_rim_bb_call_control
net_rim_bb_messaging
net_rim_bb_messaging_app
net_rim_bb_models
net_rim_bb_options
net_rim_bb_options_app
net_rim_bb_phone_model
net_rim_bb_phone_resource
net_rim_bb_profiles_app
net_rim_bb_profiles_app_new
net_rim_bb_profiles_lib
net_rim_bb_profiles_alertengine_app
net_rim_bb_quickcontact
net_rim_bb_ribbon_lib
net_rim_bb_search
net_rim_bb_timezones
net_rim_bb_voice
net_rim_bb_setupwizard
net_rim_bb_spellcheck
net_rim_escreen
net_rim_escreen_app
net_rim_media
net_rim_drm
net_rim_satsa
net_rim_jaxrpc
net_rim_bb_localeremoval
net_rim_sql
net_rim_database
net_rim_phone_tty_enabler
net_rim_bb_phone_cdma_service
net_rim_bb_sms
net_rim_cellbroadcast
net_rim_bluetooth
net_rim_nuance
net_rim_speech
net_rim_speech_data_en_US
net_rim_ecmascript
net_rim_ecmascript_resource
net_rim_ecmascript_resource__en
net_rim_ecmascript_resource__fr
net_rim_platform_resource__en_GB
net_rim_platformapps_resource__en_GB
net_rim_platform_im_resource__en_GB
net_rim_platform_resource__fr
net_rim_platform_im_resource__fr
net_rim_platformapps_resource__fr
net_rim_bb_appworld
net_rim_bb_appworld_resource_en
net_rim_bb_appworld_barcode
SMSWakeUp
---------------------------------------------
346 modules; 55315988 bytes total


Thanks in advance for those who can help me out!

[SoccerRef12]

Which carrier do you have? What is your OS version?

[zorik72]

I started getting the same message when I installed and used the reboot applications such as QuickPull and DeReset. I am guessing that these apps deleted some critical file. After I uninstalled them both, I was still getting the same error. It was that after I restored all of my settings via Desktop Manager that the error was gone.

As for reboots, I installed hybrid OS 5.0.0.975 v3 from bbtweaks.com and have not had random reboots since. Jerry (username: jbarbero ... see previous post) can provide better guidance on hybrids and possibly the source of your error.

Hope that helps.

[crucialcolin]

yeah sounds like app related problem to me