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Old 11-13-2011, 03:39 PM
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Default How do I remove BES configuration from you Tour

I am the original ownerand have been using Blackberry protect. Now suddenly, I receive and error from BlackBerry Protect that it be installed on a device that uses Blackberry Enterprise Server. I do not have an Enterprise server as I use the phone for non personal use only.
How do I turn off or disable the BES service onmy device?
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Old 11-13-2011, 04:13 PM
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I would call your provider first and make sure that they did not turn on the Blackberry Enterprise data package by mistake. The BES service is nothing more than a service book that just passed down to your phone from the provider.

If it is on by mistake and they fix their error, then do a battery pull. That will reload the service books and should remove the BES book.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Tour 9630   How do I remove BES configuration from you Tour

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