[Merlin01]

Updated to V7.1
I cannot put in an email address because it keeps asking me for Enterprise activation.
How can I remove this Enterprise function please.

Thank you in anticipation

[Kris Simundson]

If you don't have a BIS connection it wants a BES connection.

[Merlin01]

Thank you
Blackberry numptie here.

What is BIS or BES please

[Kris Simundson]

BIS: BlackBerry Internet Service (what a consumer uses for BB Services on a BBOS7 or older device)

BES: BlackBerry Enterprise Server (How businesses activate their BBOS7 and older devices)

You need to call your carrier and add BIS to your account if they still offer it. Usually a small fee is associated with this service as it is maintained on a specific server.

Otherwise try using WiFi to see if that bypasses the need for BES


Sent from my iPhone using Tapatalk

[Merlin01]

Thank you for your swift response.
It has a BES as it keeps asking me for email address and password.
My usual one does not work on that. So I take it that it is specific for Blackberry

Is there any way to get the phone back to normal without the BES please

[Kris Simundson]

Make sure a active SIM card is in the device (doesn't have to have service just be active) and use WiFi


Sent from my iPhone using Tapatalk

[Merlin01]

I have an active SIM card, I can use phone and SMS with no problems.
WIFI is switched on. What Aps do I use for email client then please.
OR
if not using an Ap how do I set up email.
At the moment trying to use SET UP for email. I keep getting the Enterprise Activation page