06-01-10 08:09 PM
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  1. Blackfeet's Avatar
    Blackfeet
    The receptacle the receives the 3.5mm plug in the side of my Tour has suddenly stopped working. Worked Friday, not yesterday. I have tried the ubiquitous battery pull (several times) but no dice.

    Tried it with two different headsets, and those headsets on a different devices, so I am sure it is the receptacle.

    Any suggestions?

    Posted from my CrackBerry at wapforums.crackberry.com
    06-01-10 05:20 PM
  2. MrObvious's Avatar
    MrObvious
    What do you mean the receptacle?
    06-01-10 06:06 PM
  3. LRB's Avatar
    LRB
    It's under a year old. BB's have a year warranty. Take it back to Sprint or Verizon and exchange it for a working model.
    06-01-10 06:11 PM
  4. FF22's Avatar
    FF22
    Ambassador
    Make sure that it is not stuck on speakerphone. Run Media Player and play a song. Try plugging it in/out. But as mentioned, you should have a warranty covering it.
    06-01-10 07:22 PM
  5. Blackfeet's Avatar
    Blackfeet
    Thanks - I am working thru my IT guy, as it is a work issued Tour. I am hoping I can just find a quick fix, as I have this one tweaked just the way I want it.

    Although, should I need to replace it, I hear the 9650's are coming to Verizon soon. With my luck, I'll get a refurbished Tour
    06-01-10 08:09 PM
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