Gotten fed up with trackball....Too late to exchange?
-
- Accidental PostSlayer of MisinformationFYI Green Dot's are NOT Refurbs. They have been checked to ensure the trackball issue has been resolved there was internal memo from RIM admitting the manufacturing issue (defect). My wife and I both received Brand New in the Box "Green Dot" tours. Replaced the phones and sent the old ones back in the new boxes. Check with VZW when I got mine last week they did not have ANY refurbs in stock.09-05-09 05:42 PMLike 0
- FYI Green Dot's are NOT Refurbs. They have been checked to ensure the trackball issue has been resolved there was internal memo from RIM admitting the manufacturing issue (defect). My wife and I both received Brand New in the Box "Green Dot" tours. Replaced the phones and sent the old ones back in the new boxes. Check with VZW when I got mine last week they did not have ANY refurbs in stock.
And OP - re jancy10's post, this is bad advice. Save the money for the insurance deductible and call VZW CS. I bought my Tour one week after you, the trackball started failing a week and a half ago, I called *611 and they sent me a replacement straight away.09-05-09 06:04 PMLike 0 - Accidental PostSlayer of MisinformationWell I stand corrected and feel lucky both of mine were Green Dots in a Box Just like when I bought them with all accessories just like new..........thanks for the clarification....friggin mods shoulda stickied when I posted if you need a replacement call now as of that call VZW was out of refurbs everyone was getting new ones......09-05-09 06:06 PMLike 0
- Accidental PostSlayer of MisinformationWhy on earth pay 50 bucks for something that has a year warranty?????? And no he won't get a a hard time call *611 option 3 straight to tech support......09-05-09 06:08 PMLike 0
- It's all good bro. Personally, I don't care if it's a new device or a CLNR, as long as it works properly (although having an extra charger sure would be nice - lol). I must say that my replacement has been flawless - trackball is back to being smooth like butter, aka normal.
Posted from my CrackBerry at wapforums.crackberry.com09-05-09 06:13 PMLike 0 - I received 2 new Tours within 2 days as replacements. 3rd one is perfect
Posted from my CrackBerry at wapforums.crackberry.com09-05-09 06:26 PMLike 0 -
Inside 30 days = New device
Outside 30 days = CLNR sent from wherever (mine came from Fort Worth)
Some store managers will make an exception, especially if you're only a couple of days outside your 30 but as a general rule nationwide, it's CLNR time if you're outside the 30.
Posted from my CrackBerry at wapforums.crackberry.com09-05-09 06:52 PMLike 0
- Forum
- BlackBerry OS Phone Forums
- More BlackBerry Phones
- BlackBerry Tour 9630
Gotten fed up with trackball....Too late to exchange?
LINK TO POST COPIED TO CLIPBOARD