1. emtbdigger's Avatar
    somehow i managed to reset my phone, and i cannot reset up my email, every time i try it says your device encountered a problem with this applications server. Ive restarted, pulled the battery and just about everything else i can think of, can someone give me a suggestion.

    thank you
    09-09-09 03:09 PM
  2. 12MaNy's Avatar
    A reset shouldn't delete your email addresses...unless it was wiped or something. Weird

    There's definitely something up with BIS right now though. I couldn't even access my email settings from my device. Try re-sending your service books from the BIS website.

    Go here: BlackBerry - BlackBerry Smartphone and Email Account Setup

    Then choose your device (for Tour owners, select "Other Blackberry Smartphone Models"), select your carrier and log in....there should be a "Settings" area. Click on "Service Books", then "Send Service Books".

    You can also delete and re-add your emails addresses from here as well.
    09-09-09 03:24 PM
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