1. nocaldawg#CB's Avatar
    Just installed WeatherBug from App World and my Berry restarted. Then, during the boot-up phase, it displays the message "Reload Software 552" There is a picture of a file folder with a slash through it. What happened and how can I fix it?! I tried a real battery pull and ended up at the same place.

    Thanks
    07-21-09 06:02 PM
  2. xliderider's Avatar
    Have you ever backed up your phone? If you haven't, it sounds like you'd wish you had.

    Try connecting your BB to Desktop Manager. If it detects your BB, back it up. Then try launching Apploader and see if you can remove Weatherbug from there.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-21-09 06:15 PM
  3. nocaldawg#CB's Avatar
    I did back-up Sunday afternoon! I have only installed 3-4 items since, so no big deal there. I will give it a try after work!
    07-21-09 06:21 PM
  4. MarcSt's Avatar
    Sounds like it's nuked and you have a problem. Your first step is to download the 4.7.1 OS that is available here:
    http://forums.crackberry.com/f141/ne...40-vzw-266405/
    Then Read this http://forums.crackberry.com/f135/in...source-213706/ Its for the Storm, but you will get the idea!

    But try above suggestion first, you may get lucky
    Last edited by MarcSt; 07-21-09 at 06:31 PM.
    07-21-09 06:24 PM
  5. Ethrem's Avatar
    Wow. WeatherBug bricked it? Jeez. It didn't do that to mine thank god... I think I should probably back up my stuff to Desktop Manager more often...
    07-21-09 06:25 PM
  6. nocaldawg#CB's Avatar
    Should I just return it and get a new unit?
    07-21-09 06:31 PM
  7. xliderider's Avatar
    Shouldn't have to return it. Worse case scenario is you have to reload the OS then do a restore from your backup file. You will lose your 3rd party apps unless you did a 3rd party backup, but in your case losing the Weatherbug app is a good thing.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-21-09 06:34 PM
  8. MarcSt's Avatar
    Should I just return it and get a new unit?
    Try the first suggestion, that will be easy. If that doesn't work and you don't feel comfortable with tinkering, then by all means bring it back, just don't tell them it happened while installing a third party app. You never know how they are going to react to that.
    07-21-09 06:34 PM
  9. nocaldawg#CB's Avatar
    First, thanks to all who provided suggestions. It is dead. My computer would not even recognize the unit. Just got back from Verizon and they gave me a new Tour, no problem. Bummer that my apps were not actually backed-up. My data was, thankfully. Guess I will be loading apps well into the night.....
    07-21-09 11:18 PM
  10. Teksu's Avatar
    its not dead... these things are fixable with a about 45 min worth of patients

    http://crackberry.com/blackberry-101...ked-blackberry
    Last edited by Teksu; 07-21-09 at 11:27 PM.
    07-21-09 11:23 PM
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