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  1. sfogle's Avatar
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    Thread AuthorThread Author   #1  

    Default Changing Carriers- Changing Tour Device

    I'm changing from Verizon to Sprint (due to work) and I've got all of my email accounts working great on my Verizon Tour and want (scratch *need*) to have all of those settings transfer to the Sprint Tour. I'm not concerned about my apps...I can go get them from App World...

    I *assume* I can go in to the Sprint BIS and mirror the VZW settings (I've never had Sprint before) but assume the BIS is the same...Is this correct?

    Also, I use a Mac to Sync my Tour...in order to get the VZW Tour settings into the Sprint Tour, do I simply back up the VZW Tour and then do a Restore with the Sprint Tour?

    Your help is much, much appreciated!
  2. Rhoq's Avatar
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    #2  

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    It should be as simple as logging into your BIS account, changing your pin and re-sending your service books, though I'm not sure if your BIS account is universal across the different service providers (ie. you may have to create a new one at sprint.blackberry.com)
  3. sfogle's Avatar
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    That was what I had hoped for...Does anyone know if the BIS is the same across carriers?
  4. sfogle's Avatar
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    I just tried to log in to the Sprint BIS page and it won't let me log in with my VZW stuff...seems it's *carrier specific*...I"ll have to create a Sprint BIS account...perhaps Sprint Tech support can transfer my VZW profile? It's the same BIS, same handset- just a different carrier.
  5. Motorcycle Mama's Avatar
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    #5  

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    You will have to create a new BIS account and manually set up the email addresses.

    That's what I had to do when I updated from an Alltel Curve to a Verizon Tour. And I was already a Verizon customer at the time.

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