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- 11-24-2009, 09:30 AM
Thread Author #1
Changing Carriers- Changing Tour Device
I'm changing from Verizon to Sprint (due to work) and I've got all of my email accounts working great on my Verizon Tour and want (scratch *need*) to have all of those settings transfer to the Sprint Tour. I'm not concerned about my apps...I can go get them from App World...
I *assume* I can go in to the Sprint BIS and mirror the VZW settings (I've never had Sprint before) but assume the BIS is the same...Is this correct?
Also, I use a Mac to Sync my Tour...in order to get the VZW Tour settings into the Sprint Tour, do I simply back up the VZW Tour and then do a Restore with the Sprint Tour?
Your help is much, much appreciated! - 11-24-2009, 09:52 AM #2
It should be as simple as logging into your BIS account, changing your pin and re-sending your service books, though I'm not sure if your BIS account is universal across the different service providers (ie. you may have to create a new one at sprint.blackberry.com)
- 11-24-2009, 09:59 AM
Thread Author #3
That was what I had hoped for...Does anyone know if the BIS is the same across carriers?
- 11-24-2009, 10:03 AM
Thread Author #4
I just tried to log in to the Sprint BIS page and it won't let me log in with my VZW stuff...seems it's *carrier specific*...I"ll have to create a Sprint BIS account...perhaps Sprint Tech support can transfer my VZW profile? It's the same BIS, same handset- just a different carrier.
- 11-24-2009, 11:16 AM #5
You will have to create a new BIS account and manually set up the email addresses.
That's what I had to do when I updated from an Alltel Curve to a Verizon Tour. And I was already a Verizon customer at the time.
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