1. sarbear23's Avatar
    I have an alert on my blackberry tour that says my available update is the version 5.0.0.732...however everytime i submit my request to update it i get an error saying "could not find an update path" this has never happened before when i updated my phone before any suggestions on how to fix it? and i cant use desktop manager.thank you!!!!
    06-24-10 09:25 PM
  2. pblakk's Avatar
    That is strange. I've never seen that problem on the boards... If you haven't already of course, just do a battery pull so your phone reboots, and try to start a fresh install again. That's really the only thing you can do at this point.

    If it keeps giving you that error, just try to find some way to do the install via DM, on somebody else's pc or whatever.

    Also.. you didn't mention why you "can't" use desktop manager in the first place. Is it because of your Windows, do you run a MAC, etc?
    Last edited by pblakk; 06-24-10 at 09:30 PM. Reason: adding note.
    06-24-10 09:27 PM
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