Can't open Jpegs

[halter91]

Anyone else have this problem? My sister sent me a .jpg via email and I'm unable to open it. The icon next to the size of the document has a question mark in it, instead of being a symbol. When I try and open the .jpg I get an error that my device is unable to open the file. I called sprint and I was told to try and upgrade the software. Bull **** way of not helping if you ask me but oh well. Any ideas?

[MobileMadness002]

Try updating your handheld OS.

[BigBadWulf]

Should be able to open it regardless the OS version installed. The ? beside it draws into question whether the file truly sent. The servers may have found it corrupt, or just an issue with that email. Have her try to send it again, and if small enough MMS would be a good way to test it.