1. kirisutegomen's Avatar
    all over a sudden when i plug my tour into my pc, it will be connected to the desktop manager for 15 at best and then stop. i can't back it up or upgrade. this is very frustrating. i don't know if it's a windows 7 problem, or my Tour? mass storage mode doesn't work at all either. any thoughts?
    08-12-10 06:08 AM
  2. kbz1960's Avatar
    Did it work before? What has changed since? I've been noticing that sometimes I have to wiggle the usb in the bb to get a good connection. When I plug in to tether sometimes it won't work and I have pull the cord and plug it back in or even reboot with the phone on and still plugged in before it works.

    You can also try to uninstall dm and then reinstall it.
    08-12-10 07:54 AM
  3. kirisutegomen's Avatar
    i uninstalled dm and reinstalled, it worked a week or so ago. just stopped working out of no where. i got my tour replaced today, still nothing, restored my pc to 2 weeks ago when it worked, still nothing. i don't know what's going on but i'm going back to sprint today to get it replaced with a 9650. this tour is ridiculous.
    08-13-10 12:08 PM
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